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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
What a wonderful rating! Thank you so much for allowing us to host you and we hope that you come back to visit us soon!
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Convenient and all I needed. Came here because of the good price per night and it was close to Salem . Saving me money and time
Business response:
It makes us so happy to see such positive feedback regarding your experience at our hotel, Los! Our staff will be so pleased to learn of your high praise and would love to welcome you back the next time your travels bring you to the area!
Poor customer service The room was clean and comfortable but the Staff at the front desk was not so pleasant and I had to wait 10 minutes until he was done doing what he was doing.
Business response:
Thank you so much for taking the time to review your stay at our hotel, Stephanie. We are so sorry for the impression that you were left with of our staff. This is not the high level of customer service that we are known for and apologize that this was your encounter. Be assured that this serves as an opportunity to revisit our standards and training to provide the great guest experience that we always strive to deliver. We hope that all your future travels are wonderful ones
Business response:
It makes us so happy to see such positive feedback regarding your experience at our hotel! Our staff will be so pleased to learn of your high praise and would love to welcome you back the next time your travels bring you to the area!
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
Very nice It was a very nice place. Very clean and the staff was friendly. Did not realize they don’t accept cash for a payment but it all worked out definitely recommend
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Joshua!
Business response:
What a phenomenal rating! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
clean room with linen but no service Don't expect much. Just a place to rest at night. Smoke smell everywhere. The service is not up to the mark.
Business response:
Thank you for taking the time to review your stay. We are so sorry that your stay was not the exceptional one that we intended for you, and that you experienced issues with the service and unpleasant odors. Thank you for letting us know the areas that we can improve upon and we hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.3 star rating with 1,185 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.