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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gratitude for the staff! Thank you!
Business response:
Dear Michael, Thanks for posting your kind review about your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. Our team will be pleased to hear our guests notice and appreciate our efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management
Parking lot wasn’t salted enough and was quite treacherous. The employees were nice but the room was dated and vending options limited.
Trip to nyc
Business response:
Dear Lorie, Thank you for sharing your experience. We are pleased to hear that your trip to NYC was enjoyable. At Extended Stay America, we aim to provide comfortable and convenient stays, and we appreciate your feedback. We look forward to welcoming you back for another memorable visit in the future!Sincerely,Hotel Management
The staff is very helpful and courteous. I accidentally booked at the Extended Stay across the way. Katie & Eli helped me make the correct booking. Thank you!
5/10
Business response:
Dear Stephen, Please accept our apologies for not meeting all your expectations. We appreciate your business and value you as a guest. Although you had a satisfactory stay, we are sorry for making it perfect. Our front desk team is always here to assist and ensure you enjoy your stay. We hope to welcome you back and provide the quality stay you deserve.Sincerely,Hotel Management
The stay was ok. The room was generally good, except that the floor had lot of hair. The floors need to be swept instead of just mopping.
Business response:
Dear Nitin, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future. Sincerely,Hotel Management
Decent place to stay for the price. Breakfast is minimal (just some kelloggs fruit bars and coffee). Air conditioner/heater unit was old and made lot of noise.
Business response:
Dear Nitin, Thank you for choosing to stay with us! We are glad to hear that your overall visit was satisfactory. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,174 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.