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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean room and nice staff
Business response:
Dear Guest, Thank you for sharing your kind feedback about your recent stay. We are pleased to hear that you found your room clean and our staff nice and welcoming. Maintaining high standards of cleanliness and providing friendly service are top priorities for our team, and it is always encouraging to know when our efforts are appreciated. Your comments will be shared with our staff as motivation to continue delivering excellent hospitality. We truly value your support and thank you for choosing to stay with us at Extended S... read more
Hotel is going through renovations. Lobby is loud and torn apart. Rooms are ok at best. The refrigerator in my room was very noisy so I turned it off.
Business response:
Dear Guest, We understand how important a calm environment and smooth in-room functionality are to a comfortable stay. Your comments regarding sound levels and appliance performance have been noted to help inform future planning and guest communication. Feedback such as yours is valuable in understanding how stays are experienced in real time. We appreciate you sharing your input and hope future visits feel more settled and comfortable. We hope to have the chance to welcome you back so we can provide you with the flawless ex... read more
Clean room and nice staff
No hay comida
Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We understand that food options are an important part of a comfortable stay, and we apologize ifthis affected your stay. We apologise for the inconvenience caused. Your comments have been shared with our management team for consideration as we continue to improve our services. We value your input and hope to have the opportunity to provide a more satisfying experience in the future and welcome you back. Sincerely, Hotel Manag... read more
Room was clean, everything I needed was avialble but what stood out particularly was the staff that was on. He was at the front desk uoon checking in and he was very helpful and personable. He even let me pick my favorite number for my room :-)
great place
Business response:
Dear Guest, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our hotel to be a great place to stay. Knowing that our guests enjoy their experience motivates our entire team to continue delivering warm hospitality, comfortable accommodations, and attentive service. Your kind words mean a lot to us and reassure us that our efforts are being noticed and appreciated. We truly value your support and hope your stay was both relaxing and memorable. We look forward to welcome you... read more
The heat didnt work at all in the first room, and only marginally better in the second room, i chose not to stay the night.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced with the heating in both rooms and understand how important proper room temperature is for a comfortable stay. We regret that this issue led you to choose not to stay the night. Your feedback has been shared with our maintenance team to prevent this from happening again. We appreciate you letting us know and value the opportunity to improve our services. We hope you will consider giving us another chance to provide a more comfortable experience. Sincere... read more
Staff is super friendly and will get you whatever you need! Building has a weird smell to it and there were quite a few mysterious stains in the room lol.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our staff was friendly and attentive, ensuring your needs were met during your stay. We sincerely apologize for the specific concerns you experienced in the building and the stains in your room. Cleanliness and a comfortable environment are very important to us, and your feedback will be shared with our housekeeping and maintenance teams. We appreciate your input and hope to provide you with a more pleasant stay in the f... read more
The breakfast, a huge improvement opportunity
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comment regarding breakfast and understand there is significant opportunity for improvement in this area. Providing a satisfying start to the day is important, and we are reviewing our current offerings to identify ways we can enhance both variety and quality for our guests. Your input helps us prioritize these updates, and we are grateful that you brought this to our attention. We hope to welcome you back in the future so you can ex... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,754 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.