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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No cushions on the couch.
Business response:
Dear Steven, Thank you for your feedback. We apologize for the missing cushions on the couch in your room. We appreciate you bringing this to our attention, and we will make sure to address it to ensure a more comfortable experience for future guests. Apart from this, we hope you had a pleasant time and hope to have the opportunity to welcome you again and provide a better stay.Sincerely,Hotel Management
Stayed overnight on a work trip, although I don’t live too far away, but there was snow in the forecast. Had never stayed at a hotel quite like this. The room was clean, comfortable, and very quiet. There was a stale odor in the hallways and in the room, but I got used to it. For the price and location, I’d stay again. Definitely ideal for extended stays with a galley kitchen and sitting area.
Business response:
Dear Josiah, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and services met all your expectations! Please continue your seamless stay on your next visit.Sincerely,Hotel Management
the bathtub was greasy and the room smelled bad. But the price is affordable, the location is excellent so it's just a tip for future improvements.
Cozy and warm
Business response:
Dear Peter, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is remarkable that you were pleased with the room and enjoyed our outstanding service. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
The rooms were not cleaned completely, the furniture was falling apart. Shower handle fell off, bathroom sink faucet was loose. Sheets werw dirty, floors not swept, holes in doors, cabinets with no handles, and peeling finishes. The staff was pleasant and helpful, but the facilities need help. The second floor smelled like fresh marijuana for the three days we were there.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered upon arrival and understand your frustration. Your experience is not up to the high standards we aim to provide, and we regret that your stay started on such a negative note. We will immediately address these issues with our housekeeping and maintenance teams to ensure that all rooms are thoroughly checked and in good working condition before guest arrival. On the positive side, it is nice to know our staff was helpful during your time with us, making it a sat... read more
Gratitude for the staff! Thank you!
Business response:
Dear Michael, Thanks for posting your kind review about your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. Our team will be pleased to hear our guests notice and appreciate our efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management
Parking lot wasn’t salted enough and was quite treacherous. The employees were nice but the room was dated and vending options limited.
Trip to nyc
Business response:
Dear Lorie, Thank you for sharing your experience. We are pleased to hear that your trip to NYC was enjoyable. At Extended Stay America, we aim to provide comfortable and convenient stays, and we appreciate your feedback. We look forward to welcoming you back for another memorable visit in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.