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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk employee was absolutely amazing and a pleasure to interact with.
Amazing Extended Stay Spent a week there during November, and had an incredible experience. The room was the perfect size for my husband and I, even with a king sized bed in it. We were able to make small meals for ourselves during the week, and bring back leftovers. Really felt like a home away from home, and we enjoyed it thoroughly. The staff went above and beyond to assist us, as on our last day, after we checked out, our car battery died and it wouldn't start. The woman from the front called someone to assist us, and th... read more
Business response:
Dear Maria, Thanks for posting your review of your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each guest, and it is nice to know you and your husband had an excellent time here and found our in-suite kitchen best for your needs. Your remarks on the staff's service are really appreciated. We hope you stay with us again and have a seamless time.Sincerely,Hotel Management
It was ok
No cushions on the couch.
Business response:
Dear Steven, Thank you for your feedback. We apologize for the missing cushions on the couch in your room. We appreciate you bringing this to our attention, and we will make sure to address it to ensure a more comfortable experience for future guests. Apart from this, we hope you had a pleasant time and hope to have the opportunity to welcome you again and provide a better stay.Sincerely,Hotel Management
Stayed overnight on a work trip, although I don’t live too far away, but there was snow in the forecast. Had never stayed at a hotel quite like this. The room was clean, comfortable, and very quiet. There was a stale odor in the hallways and in the room, but I got used to it. For the price and location, I’d stay again. Definitely ideal for extended stays with a galley kitchen and sitting area.
Business response:
Dear Josiah, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and services met all your expectations! Please continue your seamless stay on your next visit.Sincerely,Hotel Management
the bathtub was greasy and the room smelled bad. But the price is affordable, the location is excellent so it's just a tip for future improvements.
Cozy and warm
Business response:
Dear Peter, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is remarkable that you were pleased with the room and enjoyed our outstanding service. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
The rooms were not cleaned completely, the furniture was falling apart. Shower handle fell off, bathroom sink faucet was loose. Sheets werw dirty, floors not swept, holes in doors, cabinets with no handles, and peeling finishes. The staff was pleasant and helpful, but the facilities need help. The second floor smelled like fresh marijuana for the three days we were there.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered upon arrival and understand your frustration. Your experience is not up to the high standards we aim to provide, and we regret that your stay started on such a negative note. We will immediately address these issues with our housekeeping and maintenance teams to ensure that all rooms are thoroughly checked and in good working condition before guest arrival. On the positive side, it is nice to know our staff was helpful during your time with us, making it a sat... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.