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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Old but undergoing a Refresh
Business response:
Dear Bob, Thank you for sharing your feedback with us. We are glad to hear that you recognize our property is undergoing a refresh. While the hotel may show signs of age, we are committed to continuous improvements to enhance both comfort and guest experience. Your input is valuable and helps us focus on areas that need attention during these upgrades. We appreciate your understanding and patience as we work to provide a more modern and enjoyable stay for our guests. We look forward to welcoming you back once the renovation ... read more
La limpieza es nula y la atencion al cliente tiene deficiencias con u encargado de mostrador, los demas que nos tocaron, fueron muy amables
Business response:
Dear Javier, We sincerely apologize that the cleanliness and customer service during your stay did not meet expectations. While we are glad to hear that some of our staff provided friendly service, we recognize that having only one counter manager at times impacted your experience. Your comments have been shared with our management and housekeeping teams to address these issues and ensure improvements are made promptly. We value your input, as it helps us enhance the guest experience. We look forward to welcoming you back fo... read more
Good place in an excellent location. Value for money
Good price, but not clean. The bed had crumbs on it and the walls were stained. There was a weird smell in the room.
Business response:
Dear Rachel, We sincerely apologize that your stay did not meet your expectations regarding cleanliness and room conditions. We take all comments seriously, and your observations about the bed, walls, and odor have been shared with our housekeeping and maintenance teams to ensure corrective actions are taken immediately. Our goal is to provide a clean, comfortable, and welcoming environment for all our guests. We appreciate your input and hope to have the opportunity to provide you with a much-improved experience on your nex... read more
Good location
Business response:
Dear Amit, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and well-suited to your needs. Providing a comfortable and accessible experience for our guests is always a priority, and it is rewarding to know that our location contributed positively to your stay. Your comments motivate our team to continue delivering quality service and a welcoming environment. We truly appreciate your feedback and look forward to the opportunity to host you again, ensuring an e... read more
No sugar for the coffee, crummy muffins, bring conditioner.
Basic, got what we payed for.
It was fine but there was alot of noise at night at hard to sleep
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.