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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the chin of the sofa did not have
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Apart from this, we hope you had a pleasant time. Please revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
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Love the area
Business response:
Dear Guest, We are thrilled that you loved our location and that we are ideally situated near everything you planned to see and do, which made your visit a success and that you had such a great time. Thank you for sharing your experience so future guests can see what makes our hotel a great choice. We appreciate your positive feedback.We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Ok stay for a male traveling alone Building was dingy. The bathroom was odd and had holes in the shower from missing items. The TV remote did not work and they did have batteries to fix it or another one to exchange. Since they overbooked the hotel, the night manager tried to upcharge me for a king. Luckily the day manager fixed the issue.
Business response:
Dear Guest, Thank you for sharing your experience. We’re sorry to hear that the room didn’t meet your expectations, especially with the bathroom issues and the TV remote. We will look into these matters and work to improve the overall quality of our service. While we are sorry to hear about your reservation issue, we’re glad the day manager was able to resolve that. Your feedback is important to us, and we hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.