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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff is very helpful and courteous. I accidentally booked at the Extended Stay across the way. Katie & Eli helped me make the correct booking. Thank you!
5/10
Business response:
Dear Stephen, Please accept our apologies for not meeting all your expectations. We appreciate your business and value you as a guest. Although you had a satisfactory stay, we are sorry for making it perfect. Our front desk team is always here to assist and ensure you enjoy your stay. We hope to welcome you back and provide the quality stay you deserve.Sincerely,Hotel Management
The stay was ok. The room was generally good, except that the floor had lot of hair. The floors need to be swept instead of just mopping.
Business response:
Dear Nitin, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future. Sincerely,Hotel Management
Decent place to stay for the price. Breakfast is minimal (just some kelloggs fruit bars and coffee). Air conditioner/heater unit was old and made lot of noise.
Business response:
Dear Nitin, Thank you for choosing to stay with us! We are glad to hear that your overall visit was satisfactory. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Good property to stay with family!
Business response:
Dear Amit, Thank you for including us in your travel plans. We are thrilled that you enjoyed the family-friendly features we offer. Our team works hard to provide all of our guests with a memorable stay. Your compliments motivate us to maintain our high standards! We can't wait to welcome you and your family back for another exceptional stay at Extended Stay America.Sincerely,Hotel Management
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Very clean and modern. Great staff -- friendly and competent. Great price! So much better than paying exorbitant Boston hotel prices. They need to either fix the beverage vending machine in the lobby or offer beverages for sale at the front desk, and they should provide dish soap and dishwasher detergent for the kitchenette, just as they provide soap and shampoo for the shower. Also, it's kind of noisy. A play area for young children and social area for teens in a part of the hotel far from the rooms would be a good solution... read more
Business response:
Dear Jessica,We're thrilled that you found the accommodations both spotless and stylish and that our team made a positive impression during your stay. It's great to know our value stood out, especially compared to other options in the area. Your feedback on additional amenities is very helpful. We'll explore ways to improve beverage availability and enhance the kitchenette experience. Addressing sound levels and considering designated spaces for younger guests are thoughtful suggestions that we'll take into account as we str... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.