This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff was excellent The phone in the room didn't work and was never replaced. The microwave was missing it' plate so the staff gave us a regular plate
Just one night, a place to sleep and shower, nothing amazing, but not bad either.
Business response:
Dear Athena, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. Extended Stay America hopes to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Exellent front desk support.
We were very satisfied with our stay.
Good value for money
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We're thrilled you felt our hotel offered good value for money. We strive to provide comfortable accommodations and excellent service at a fair price. We're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back soon! Sincerely, Hotel Management
There was a sticky red substance on the desk in the room. The breakfast area was dirty, ran out of coffee within 1 hour. Staff seemed overwhelmed.
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness of all guest rooms, and we will address this issue promptly. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,776 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.