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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Property is shabby and minimally clean, but room was spacious, bed comfy, everything worked, air conditioning very good, 3rd floor very quiet overnight. Breakfast minimal. Appreciated free parking. Good for one or two nights, but expect basics only.
Business response:
Dear Patricia, Thank you for being our guest at Extended Stay America. It is nice that you had a good stay and we met your expectations. However, we are sorry for your disappointment with a few spots. We will discuss with the respective individuals for improvement. Please return and stay with us another time so we can provide you with a better experience.Sincerely,Hotel Management
We got in around 12:00 and asked for an early check in. The charge was going to be 35.00 so we opted to wait until 2:30 when the front desk clerk told us it would be no charge. When we returned at 3:00 we asked the front desk person about checking in early and he said we could have had the room as early as 11:30 with no fee. He was very kind, our room was clean and comfortable but we were so exhausted and would have loved the early check in when we arrived.
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un hotel moyen... acceuil sympathique mais nous n'avons pas etes avisés que le necessaire de cuisine n'etait pas dans la chambre et surtout les serrures ont ete changées une joirnee sans que nous soyons prevenus
This extended stay property is what it is, but it is perfectly serviceable for a relatively low cost overnight stay. The rooms were clean and good sized, the breakfast was way overhyped, but all in all I got what I paid for. I would stay here again…
Business response:
Dear Jane, Thank you for sharing your experience with us on your recent visit to Extended Stay America. It is nice that you had a good time in your room. We always try to keep our guests happy and satisfied with our services. Please return for another such experience. Sincerely,Hotel Management
They held extra 100$ on card and im not sure if they'll return it. One staff rudely told me in 5 busines days.
Business response:
Dear Asiimwe, Thank you for taking the time to update us on your review. It is nice knowing you had a pleasant time. However, please accept our apologies for the surprise you had on arrival with the cash deposit. It is mentioned on the published sites that, when paying in cash for the room rent, a deposit is asked. The amount is refunded to your bank account after your check-out, which usually takes 14-15 business days to process, depending on your bank. Our front desk team is always there to help you. Thank you again; pleas... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.