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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good, affordable stay in Boston area Quiet and comfortable basic stay for 4 nights. Room and bathroom were clean. Bathroom sink drained slowly, but it worked.
Business response:
Dear Guest, We are glad that everything went well during your time with us, and you made for a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back anytime you are in the area. Sincerely, Hotel Management
Wasn’t to bad good for a night or two
Sub Par I needed an inexpensive place to lay my head for the night. This place offered that, but nothing more. It was supposed to have breakfast, but there was no coffee in the morning, and the only food was packets of instant oatmeal, with no spoons. It’s also supposed to be non-smoking but the place smelled like smoke anyway. If you don’t expect much, you won’t be disappointed.
Business response:
Dear Guest, Thank you for choosing us and for appreciating our price. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We understand the importance of having coffee in the morning, and we regret that your experience was not good. We will discuss it with our team to find out what went wrong and how to improve this for our future guests. Smoking is never allowed on the hotel premises. We cannot thank you enough for your patience and understanding while w... read more
Hôtel moyen la propreté reste à désirer
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. Apart from this, we hope you had a pleasant time. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
Our room was no clean the trash can was full of fast food and papers and bags
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Apart from this, we hope you had a pleasant time here and will revisit the area the next time you are here to show you our commitment to exceptional hospitality.Sincerely,Hotel Management
Very friendly and helpful staff, there is some neglect in the hotel facilities. There are many opportunities for improvement that don't necessarily cost a lot of money and would make a difference.
Business response:
Dear Guest, We appreciate you choosing us and sharing your observations. It is nice that you were pleased with our friendly and helpful staff. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our accommodation needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Very Basic hotel. No amenities. No ice machine. Bathroom door wouldn't stay closed.
Business response:
Dear Guest, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back to provide you with an even better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.