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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Comfy , safe , quiet
Business response:
Dear Amber,Thank you for the terrific review regarding your recent stay at Extended Stay America.It is great to see that you loved our quiet, comfortable accommodations. We are also happy that you felt safe during your stay. Ensuring the safety and security of our guests is always our top priority and we are glad this was your experience. We appreciate your feedback and look forward to your next visit! Sincerely,Hotel Management
The property was very nice and clean but my only concern was the fact that I had to wait for a few hours because the system was down which ruined my evening plans because I didn't have a place to shower and change. Other than that, the place was good.
Business response:
Dear Kissenger, We appreciate you taking the time to share your feedback. We are glad you had a pleasant stay overall and found our hotel spotless. However, we sincerely regret the inconvenience caused by the unexpected delay at check-in and understand how it impacted your plans. Ensuring a smooth experience for our guests is a priority, and we will review this to improve efficiency in the future. We truly value your patience and hope to provide a more seamless visit next time. We would love to welcome you back for a more en... read more
Good hotel
The front desk employee was absolutely amazing and a pleasure to interact with.
Amazing Extended Stay Spent a week there during November, and had an incredible experience. The room was the perfect size for my husband and I, even with a king sized bed in it. We were able to make small meals for ourselves during the week, and bring back leftovers. Really felt like a home away from home, and we enjoyed it thoroughly. The staff went above and beyond to assist us, as on our last day, after we checked out, our car battery died and it wouldn't start. The woman from the front called someone to assist us, and th... read more
Business response:
Dear Maria, Thanks for posting your review of your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each guest, and it is nice to know you and your husband had an excellent time here and found our in-suite kitchen best for your needs. Your remarks on the staff's service are really appreciated. We hope you stay with us again and have a seamless time.Sincerely,Hotel Management
It was ok
No cushions on the couch.
Business response:
Dear Steven, Thank you for your feedback. We apologize for the missing cushions on the couch in your room. We appreciate you bringing this to our attention, and we will make sure to address it to ensure a more comfortable experience for future guests. Apart from this, we hope you had a pleasant time and hope to have the opportunity to welcome you again and provide a better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.