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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What I loved most about my stay at Extended was the professionalism and hospitality displayed by a staff member at the front desk named Rosey. Rosey went above and beyond to make sure that I was comfortable. Her genuineness and willingness to help everyone was very impressive. She was working all by herself, but had no problem multi tasking to suit the needs of everyone coming into the hotel. It was an absolute pleasure, thanks to Rose!!
Business response:
Dear Jose, Thank you for your wonderful review! We're thrilled to hear that Rosey made such a positive impact on your stay with her professionalism and hospitality. We're proud to have her on our team, and your kind words will certainly be shared with her. It’s great to know that she made your experience at our hotel so enjoyable. We appreciate your feedback and look forward to welcoming you back to Extended Stay America for another exceptional stay.Sincerely,Hotel Management
Get what you paid dor
Business response:
Dear Guest, Thank you for choosing us. It is nice knowing you had a satisfactory time here. However, we are sorry for not meeting all your expectations, which disappointed you. We will discuss with the team to find out where we missed marks and how we can work on it. Guest satisfaction is always our motto. Please return so we can show you the hospitality you always deserve. Sincerely,Hotel Management
The hotel is clean, with an easy to-set-up and fast WiFi. Front desk clerk very friendly, and professional. They (specifically Rose) react quick to meet guests needs. This stay was one of my best experiences so far in all hotels I use.
Decent place to stay. Smelled of cigarettes and weed in the hallway. The room was comfortable. The bed was comfortable and clean. Overall was a decent place to stay. Got a lil noisey but quited down around 9pm.
Business response:
Dear Roy, Thank you for being our guest with your group at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. Our front desk team is always available to assist you. However, we are sorry for the inconvenience caused. We appreciate your business and look forward to welcoming you back to the city soon for a flawless experience.Sincerely,Hotel Management
Its a fairly decent place to stay. Room smelled like cigarette smoke and when walking down the hall you could smell weed. The room was comfortable. The front desk was very nice and helpful. It was a kitchenette so I was able to cook real food. It was a lil loud at times but quited down around 9pm.
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Property was ok. Decent value. Good location.
Business response:
Dear George, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations for a good value! We look forward to sharing your positive feedback with our team. We hope you will revisit us next time you are in our area. Sincerely,Hotel Management
Gil and family It’s a nice area and place but it’s disappointing that you offer grab and go breakfast then don’t have it available 2 of the days. Also in the hallway a piece of chocolate and detergent cap laid there the whole time. Front desk staff is great and we did feel safe with all door entrances locked.
Business response:
Dear Gilbert, Thank you for your review; it's nice to know you enjoyed your overall stay with us and were pleased with the safety measures taken. We apologize for the breakfast experience you mentioned; it's not up to our standards. Moreover, we apologize for neglecting the cleanliness concerns in the hallways. We will make a note of your feedback and address it, as we always want to know how to improve our guest experience. Please give us another opportunity to accommodate you, and we are confident we can replace this exper... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,304 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.