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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This extended stay property is what it is, but it is perfectly serviceable for a relatively low cost overnight stay. The rooms were clean and good sized, the breakfast was way overhyped, but all in all I got what I paid for. I would stay here again…
Business response:
Dear Jane, Thank you for sharing your experience with us on your recent visit to Extended Stay America. It is nice that you had a good time in your room. We always try to keep our guests happy and satisfied with our services. Please return for another such experience. Sincerely,Hotel Management
They held extra 100$ on card and im not sure if they'll return it. One staff rudely told me in 5 busines days.
Business response:
Dear Asiimwe, Thank you for taking the time to update us on your review. It is nice knowing you had a pleasant time. However, please accept our apologies for the surprise you had on arrival with the cash deposit. It is mentioned on the published sites that, when paying in cash for the room rent, a deposit is asked. The amount is refunded to your bank account after your check-out, which usually takes 14-15 business days to process, depending on your bank. Our front desk team is always there to help you. Thank you again; pleas... read more
We were just looking for a place to Sleep at night. This was really economical for our family, and we appreciated the kitchenettes. We got two rooms because we have eight people in our family. At this location, there is grocery store, not too far away. We went there a lot in order to save on food. It’s a great location if you’re looking to see some historical sites near Lexington and Concord. The staff was very nice. They advertised that we could ask for kitchen equipment, But they didn’t have everything that they said were ... read more
I didn't like the choices for breakfast.
Business response:
Dear Andrea, Thank you for choosing Extended Stay America. It has always been our aim to provide a pleasant stay during your time with us, and we are happy that we made it for you. However, we are sorry for the breakfast choices not meeting your taste, and we will share these notes with our concerned team to improve. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management
It was inexpensive and passable. The room was musty, presumably from not running the AC in hot humid weather, but it must not get aired out very much. The floors were sticky, which does not inspire bare-foot confidence. The kitchen was supposed to be stocked with dishes and utensils. Unfortunately, we had to ask for specific items and we couldn't get cups or glasses, just the flimsy plastic bathroom disposables. We're not too fussy and weren't expecting much, but this didn't make our low bar expectations.
Business response:
Dear Miraleah, Thank you for evaluating your stay. We truly regret to learn about your disappointing experience at our hotel. We do want to apologize for the issues you had in your guest room, specifically the difficulty with keeping your room at a comfortable temperature. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the futur... read more
Basic
Business response:
Dear Matthew, Thank you for choosing us. It has always been our aim to provide a pleasant stay during your time with us, and we are happy this was your case, too. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.