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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel room had missing lightbulbs by the bedside, and the phone wasn't working.
Business response:
Dear Christine,We apologize for the maintenance oversights in your room and regret any inconvenience caused. We will address this with our maintenance team and ensure that similar disruptions are prevented in the future. Thank you for bringing this matter to our attention. We are committed to providing a seamless and comfortable experience. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely... read more
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Love staying in this area. Everytime I go for a Boston trip I stay in these areas at one of these hotels. Always a pleasure!
Business response:
Dear Lawrence,Thank you for your loyalty and positive feedback! We are delighted that Extended Stay America is your preferred choice whenever you visit the Boston area. It’s always our pleasure to ensure a comfortable and enjoyable stay for you. We look forward to continuing to be part of your future Boston trips and providing the excellent service you’ve come to expect from us!Sincerely,Hotel Management
Goof
Reasonable pricing comfortable beds. Fridge and stove are convenient for longer stays.
Friends traveling with us had to get different room due to lack of cleanliness, especially linens
Business response:
Dear Paul, Thank you for your feedback. We're sorry to hear about the cleanliness issues you and your friends experienced during your stay. Your comments regarding the linens and overall cleanliness are important to us, and we will address these concerns with our team to ensure improvements. We appreciate your understanding and hope you will consider giving us another chance to provide a better experience at Extended Stay America in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,599 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.