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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was inexpensive and passable. The room was musty, presumably from not running the AC in hot humid weather, but it must not get aired out very much. The floors were sticky, which does not inspire bare-foot confidence. The kitchen was supposed to be stocked with dishes and utensils. Unfortunately, we had to ask for specific items and we couldn't get cups or glasses, just the flimsy plastic bathroom disposables. We're not too fussy and weren't expecting much, but this didn't make our low bar expectations.
Business response:
Dear Miraleah, Thank you for evaluating your stay. We truly regret to learn about your disappointing experience at our hotel. We do want to apologize for the issues you had in your guest room, specifically the difficulty with keeping your room at a comfortable temperature. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the futur... read more
Basic
Business response:
Dear Matthew, Thank you for choosing us. It has always been our aim to provide a pleasant stay during your time with us, and we are happy this was your case, too. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management
Was a nice hotel but due to it being extended stay the hallway had some odd smells specifically around rooms with pets. Going past that a nice hotel room was clean comfortable and spacious and the price was great
Business response:
Dear Donald, Thank you for reviewing your stay. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Quiet
No water in room
Business response:
Dear Ray, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations, especially concerning the issues you outlined. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,304 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.