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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent property
Business response:
Dear Jasmeet,Thank you for your recent stay at Extended Stay America and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Ok Not a great area and the room was not what was expected. Also the breakfast was just coffee and wrapped pastry. Bed and pillows uncomfortable. Good place to stay for one night if passing through
Business response:
Dear Guest,We appreciate your valuable feedback regarding your time with us. Please know we are committed to providing the highest level of service and quality for every Guest. We regret your experience did not meet your expectations, nor those of our team. We assure you that your concerns are being shared with the appropriate individuals. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
The front desk clerk was fantastic and an absolute gem!
What I loved most about my stay at Extended was the professionalism and hospitality displayed by a staff member at the front desk named Rosey. Rosey went above and beyond to make sure that I was comfortable. Her genuineness and willingness to help everyone was very impressive. She was working all by herself, but had no problem multi tasking to suit the needs of everyone coming into the hotel. It was an absolute pleasure, thanks to Rose!!
Business response:
Dear Jose, Thank you for your wonderful review! We're thrilled to hear that Rosey made such a positive impact on your stay with her professionalism and hospitality. We're proud to have her on our team, and your kind words will certainly be shared with her. It’s great to know that she made your experience at our hotel so enjoyable. We appreciate your feedback and look forward to welcoming you back to Extended Stay America for another exceptional stay.Sincerely,Hotel Management
Get what you paid dor
Business response:
Dear Guest, Thank you for choosing us. It is nice knowing you had a satisfactory time here. However, we are sorry for not meeting all your expectations, which disappointed you. We will discuss with the team to find out where we missed marks and how we can work on it. Guest satisfaction is always our motto. Please return so we can show you the hospitality you always deserve. Sincerely,Hotel Management
The hotel is clean, with an easy to-set-up and fast WiFi. Front desk clerk very friendly, and professional. They (specifically Rose) react quick to meet guests needs. This stay was one of my best experiences so far in all hotels I use.
Decent place to stay. Smelled of cigarettes and weed in the hallway. The room was comfortable. The bed was comfortable and clean. Overall was a decent place to stay. Got a lil noisey but quited down around 9pm.
Business response:
Dear Roy, Thank you for being our guest with your group at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. Our front desk team is always available to assist you. However, we are sorry for the inconvenience caused. We appreciate your business and look forward to welcoming you back to the city soon for a flawless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,694 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.