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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I’m traveling I prefer a place which makes me feel secure, options for meals and clean. No I don’t want a shelf stable breakfast option. I stayed because I had no other option at the time.
Business response:
Dear JoAnn, Thank you for sharing your feedback with us. We understand that feeling secure and having access to clean facilities and meal options are important factors when traveling. We apologize that we were not able to provide you with the experience you were looking for during your recent stay. We will make sure to take your feedback into consideration as we continue to improve our services. We value your patronage and hope to have the opportunity to serve you again in the future and provide you with a more satisfactory ... read more
Affordable and full with complete needs for either a one night get away or weekly stay. This location is the best!!!
2 negatives come to mind: 1) There is no ice machine. I was told to make my own ice in the room fridge or freezer, which means that I have to wait overnight to have a cold beverage. 2) The breakfast which is advertised, should not even be called that. On our first day, there were oatmeal packets (no spoons to eat it with), muffins, granola bars and coffee. On the 2nd day, it was coffee and granola bars. In my opinion, this should not be called a breakfast !! On both days, I stopped and checked on offerings early in the morni... read more
Business response:
Dear Peter, Thank you for taking the time to share your review with us. We are sorry for the frustrations you experienced due to the unavailability of an ice machine on our property. Moreover, we apologize for your disappointment with our complimentary grab-and-go breakfast. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding brea... read more
convenient location, good price
Business response:
Dear James, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
Liked the fact they have kitchen. However corridor was smelly and they provided only coffee and cereal Bar for breakfast.
Business response:
Dear Chithra, Thank you for posting a review of your recent stay. We are glad you enjoyed the fully equipped kitchen. However, we sincerely apologize for the issues you experienced during your stay. Regarding the corridor, we will address this with our housekeeping team to ensure that it is properly cleaned and maintained. We apologize for any inconvenience caused. In terms of breakfast, we appreciate your feedback and understand that our current options may not have met your expectations. We will certainly follow up with ou... read more
The hotel is quiet, and felt safe. However, in certain areas the rug had an unpleasant odor. It is not a really clean hotel. I was very uncomfortable sleeping because my pillows were extremly flat. No extra pillows available. The vending machine hardly works if u need drinking water. Had to consistently get the room card rekeyed. Hotel staff didnt seem too pleasant and friendly. There is nothing to really do at the hotel, Only Gym available.
Business response:
Dear Guest, Thank you for the wonderful comments regarding our hotel and surroundings. Providing only the highest level of hospitality is our main focus; therefore, we apologize for not meeting your expectations in other areas of opportunity during your stay. We appreciate the details you have provided so our team can ensure this was an isolated experience. Once more, thank you for your valued feedback, and we hope to accommodate you again whenever your travels bring you back to Sincerely,Hotel Management
The front desk was very helpful and great!
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.