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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing Stayed there three different times and had our worst experience our last visit. Room wasn't ready at 3:10, waited 40 minutes for it. Still had some sticky substance on the counter and table. Front desk seemed empty every time we needed it. Room was nice.
Business response:
Brian, thank you for returning to us and taking the time to share your feedback online. Although you liked certain offerings, we apologize for the cleanliness issue and for the delay it took in providing you with your room at the time check-in. Your feedback is shared with the concerned teams in an effort to improve our service levels going ahead. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Anna, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
I thought St time, cheapest. No offense No toiletries, not much info given at check in
Business response:
Mary, thank you for staying with us and letting us know you had an overall pleasant visit. Although you liked our affordable rates, we are sorry for the inconvenience you had at the time of check-in. We have shared your feedback with our front desk team to ensure this does not happen again. Please know kitchenware along with the toiletries is kept at the front desk as per our brand standards. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was nice ! However, there should never be Birthday party’s at the Hotel
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice Hotel Room Clean, comfortable bed and good shower. I was disappointed in the breakfast, Advertisement said breakfast was included but all I found was coffee and granola bars, that's not a breakfast.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
No frills hotel, but adequate. I stayed two nights. The room had a small kitchen, so it may be best for an extended stay, as the name implies. Breakfast consisted of plastic wrapped muffins and coffee. There are alternatives within walking distance. Hotel has a free shuttle service for points around Waltham. Bed was pretty uncomfortable,
Business response:
Dan, thank you for sharing your comments online. We are happy to know that you liked the fully-equipped kitchen in your room, our shuttle service and convenient location which was perfect for your needs. However, we are sorry if any inconvenience was caused to you while you were here. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.