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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hôtel itself was in good condition had a small problem with the elevator on the third floor but staff was notified. Amenities in room was ok for a single person staying about a 4 to 5 day week only to go breakfast was very basic and was easy to grab and go
Business response:
Dear Gabriel,We’re pleased to know that the overall condition of the hotel and room amenities provided a comfortable environment during your stay. Your feedback regarding the elevator issue on the third floor has been noted, and we appreciate you bringing it to our attention so our team can address it. We understand the grab-and-go breakfast may have felt a bit basic, and we will continue to review ways to improve this service. We hope to have another opportunity to welcome you back and provide you with a more favorable expe... read more
Good size room very spacious and clean! We shall be back! Thank you 😊
Very nice facility currently going through renovations. Nice little kichenette. Provided a simple, but nice continental breakfast.
It’s an ok place. Not super clean
Business response:
Dear Sara,Thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Hotel was nice, convenient and service was fine, room was clean but there was a smell of cigarette smoke even though it said that it was non smoking, possibly due to people smoking directly outside. There was no breakfast as such just coffee and some snacks.
Business response:
Dear Patricia,Thank you for your feedback. We're glad you found our hotel convenient and satisfactory with our service. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. Thank you for bringing this to our attention and being o... read more
Breakfast horrible …. It should be way better and you need to repair the walls in the room ! Smell bad in the corridors !
Business response:
Dear Martin,We apologize for falling short of your expectations, particularly regarding our breakfast offerings and the condition of our property. We take your feedback seriously and are committed to making necessary improvements to ensure our hotel meets the highest standards our guests deserve. With regard to breakfast, we will take your feedback into consideration and work on improving our breakfast offerings to ensure a more satisfying experience for our guests. Thank you for your feedback. We hope you will give us anoth... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,918 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.