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Extended Stay America - Boston - Westborough - Connector Road
- Hotels
- Westborough, MA
About this business
Location details
19 Connector Rd., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could of been a lot better Walked into the bathroom and there was toilet paper left in the toilet, hair left in tub, and the bed sheets did not fit the bed at all. One of the dirtiest hotels i have ever been to
Would not recommend this hotel The walls were very thin, could hear the TV from next door. There was a hockey team of girls next door, could hear their radio. Also, could hear someone walking upstairs in the middle of night.
wouldn't go back room was dirty, windows needed cleaning room had a musty foul odor
If you need to stay for one night, its fine. No housekeeping during the 4 days stay. I had to pick up my own dishes and coffee maker from the front lobby. Had to go down daily for more coffee packets. The clerk always had the sign up "be back in a while, with another customer" while she was reading in the corner. The wifi was horrible unless you paid for extra strength. Continental breakfast consisted of granola bars and coffee. No shampoo or anything other then one packet of soap. Spending $120 / night I just expected a bit... read more
Over all not to bad hotel offered very little amenities..no one cleaned my room. Free breakfast was disappointing as it was only watered down coffee and a granola bar. But room was spacious and bed was comfortable.
Business response:
Thank you for taking the time to provide feedback about our hotel. I want to apologize that we failed to explain our amenities to you during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, we will work to make sure we are clearly communicating our amenities during guest arrivals. Still, I am pleased to know that you found our rooms to be comfortable and spacious. I am grateful for ... read more
One word. Disgusting! Never everrrrr going back! worst experience so far. Its very dirty
Low end Very low end hotel. Would not stay again. No amenities.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and great customer service. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road
How is Extended Stay America - Boston - Westborough - Connector Road rated?
Extended Stay America - Boston - Westborough - Connector Road has a 3 star rating with 1,361 reviews.
When is Extended Stay America - Boston - Westborough - Connector Road open?
Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.