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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kirk, please accept our apologies for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Thanks for your rating. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Westborough - East Main Street will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Andrei, thank you for including Extended Stay America - Boston - Westborough - East Main Street in your travel plans. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Boston - Westborough - East Main Street and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Good place for a great price My stay was fine. The room was big and clean. Full size fridge. Quiet for the most part. It was just me so I was happy with the room.
Business response:
Jag, thank you for being our guest at Extended Stay America - Boston - Westborough - East Main Street. It makes us happy to know you found us to be a good value and you loved your comfortable room. We appreciate you sharing your satisfaction with us and look forward to seeing you again. Sincerely, General Manager
overall rating 3.5-4. Friendly& accomadating staff Positive: location of hotel, great staff, accurate room description, ease of getting towels, cookware, continental breakfast. Negative: cluster of ants on a dropped kernel of popcorn which were hard to see on brown rug; looked under bed last morning and seeing empty Coke bottle, child toys, and LOTS of dust. We requested coffee pot and cups.The very nice guy brought the uncovered supplies cradled in arms to our room. I think his fingers were in the cups.
Business response:
We are delighted you chose to stay at Extended Stay America - Boston - Westborough - East Main Street. It’s our pleasure knowing you liked our location and overall service. However, we are sorry for the cleanliness issues you encountered in your room. I have shared your comments with my housekeeping staff to take corrective actions immediately. We hope to see you again soon. Sincerely, General Manager
Roomy but disappointed We have a large family, so being able to book a suite with a full kitchen and three queens is a MUST that is hard to come by. This hotel not only offered that package but the price was incredible. Unfortunately, despite the fact that we had 6 people in the room the hotel was stocking only two towels, one soap and one shampoo in the room. My husband had to track down a housekeeper to ask for shampoo and soap for our boys to be able to shower. No conditioner available at all. There was one small garbage ... read more
Business response:
Thank you for providing us with details about your stay. It was pleasure to hear that you enjoyed the extra space your room provided, but we apologize that the front desk did not do a good job of communicating to you the availability of our dishes and other kitchen amenities. We do provide these items as needed. To ensure your experience is not repeated, going forward we will retrain our staff to make sure the availability of these items are communicated to our guests at the time of check in. I am grateful for the feedback y... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,237 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.