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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place, and a good value too. I stayed here to avoid the high cost of staying in Boston and I was happy I did. The place was nicer than expected and the quality of the room was good. The room was big, had nice comfortable furniture, and was very quiet the entire time. I was not ever disturbed by the sounds from my neighbors. Everything workef good inside the room and it was clean also. I will definitely stay here again on any future trips to Boston.
Business response:
The staff and I read your review, and would like to thank you for writing such positive things about your experience. We are glad to read that you favored your comfortable, spacious rooms and that you were able to avoid the Boston high costs by staying at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Convenient & clean I needed a hotel just off the highway. It was so easy to check in late night & have quick check-in service & roll all my belongings directly to my room! Very comfortable & clean
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is good to see that our hotel was convenient during your trip, and that your check in process was seamless. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Best Price and Very Clean It's the cheapest, decent hotel outside of Boston but you get nothing but a very nice room. The room contains no coffee maker, hair dryer, etc. (but it does have a fridge and stove). Perfect for us who were just traveling through so no complaints.
Business response:
Thank you for taking the time to write a review. It is great to see you valued the affordable price of our rooms and the cleanliness of your accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Overall this was a nice, clean and convenient place. My only drawback was the breakfast they provided. There was no fruit, only instant oatmeal and packaged muffins. This place provides a kitchen in each room, but no tools to cook with. How is one to cook?
Business response:
Thank you for providing us with details about your stay. It was a pleasure to read that we were able to meet your expectations in regards to the room. but we were disappointed that we were not able to meet your expectations with our grab-and-go breakfast. I would also like to apologize at check-in we failed to communicate to you that we do provide kitchen items so that you may cook in your room. Thanks to your comments, we will be coach our team to better communicate our amenities at check-in. Your feedback is very important... read more
Could use improvements... Room was spotless and VERY comfortable! Limited cooking utensils and pans to use. I noticed that the elevators warranty expired a year ago! Explains why they were moving so slow just to get to one floor...over all it was an ok experience
Business response:
Thank you for providing us with details about your stay. It was a pleasure to read that your room was clean and comfortable, but we were disappointed that to hear that our kitchen amenities were not communicated to you at check-in. Thanks to your comments, we will be coaching the staff to make sure that we are communicating our amenities during the check-in process. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to ... read more
Served its purpose THere was odd smells in the halls, room and bathroom....wasn't a very pleasant odor. The remote didn't have a battery cover and you had no idea what you were watching on tv. No guide with the provider nor a paper one in the room. Very minor issues overall. Very spacious bath and room
Business response:
Your review was recently brought to our attention, and we would like to take a moment to respond. I am sorry to hear that the common areas did not have a pleasant smell. I would also like to apologize for you not having a working remote and the TV listing available to you. Thanks to your comments, we will be working with our team to make sure these items are corrected. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We do hope that you will consider our hotel again so we can... read more
Ok For a short stay.. Breakfast is a muffin and coffee
Business response:
Thank you for taking the time to tell us about your experience. I am sorry to hear that grab-and-go breakfast did not meet your expectations. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,216 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.