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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate for long term stay. For a long term stay this is a fairly good value for the area. Hotel is shopworn and the offered free breakfast is not really satisfactory. Three times during our month-long stay the fire alarm went off after midnight. The grill was broken. There is no pool.
Room cleanliness questionable The room was nice, the hotel staff was pleasant, but room cleanliness was not a strong priority. When I first took a shower, I noticed the bathmat was wet... after I took a shower I discovered a used (and still wet) towel hanging behind the bathroom door. From that moment on, my mind was full of doubt as to what else could be dirty. It's unfortunate, because otherwise this hotel was great. I will openly admit that I did not call the front desk about it, I was too tired.
Business response:
Thank you for sharing your experience. I am concerned with you as well about the cleanliness that was slipped through the cracks. Just in case, our housekeeping staff will be addressed on making sure rooms are ready for guests and nothing is left behind. Thank you for bringing this to our attentions, and I am glad you were able to enjoy the rest of your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not so homey The hotel was ok, nothing more, nothing less. I was traveling on business & got in mid-evening. First thing I wanted to do was iron my clothes for meetings the next day. Had an ironing board but no iron. I walked to the front desk, got an iron...a broken iron. Had to go back & get another. Secondly,next morning I realized there's no coffee pot. It's an extended stay with a full working kitchen. No coffee pot?? Thirdly, came back from business meetings the following day to find that the room was not cleaned. Be... read more
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that your stay was not a 'Home Away from Home' experience. To ensure that a situation like yours doesn't happen again, our team is reviewing and re-learning our methods of informing our guests about our amenities and housekeeping policies. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Very convient location,clean,good condition, comfortable,and quiet. My only complaints were no newspapers, no info in room on restaurants in area,no cups/glasses in room, and no info on tv channels available. The advertised "breakfast" was a major disappointment. It consisted of one small coffee urn, a small packaged muffin, and a small orange.they had run out of small breakfast bars.
Business response:
We appreciate you taking the time to write a review. It's disappointing to read that our grab-and-go breakfast was not to you liking and that you found some of the amenities provided lacking. Overall, I'm glad you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 861 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.