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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel said it was a non smoking hotel. Room definitely had been smoked in recently.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for the smoke odors you experienced. In response to your feedback, I will work with our staff to ensure we are closely inspecting rooms prior to guest arrivals as well as making sure we are enforcing our nonsmoking policies. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
No to bad We just stayed over night. Room was very clean, but you can hear just about everything around...thin walls. T.V. in room did not work. We just did an overnight as there where no more rooms avalible in Wocester for a show. It worked for that.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know about the maintenance issue you experienced. We are sorry for this issue, but are happy to read that we provided you with a satisfactory stay overall. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
One night only -- Great sleep After reading reviews of hotels in the area online I was very skeptic. I let Hotels.com search for something near my destination and they selected Extended Stay America - Boston - Westborough - East Main St. I was very impressed i was only staying for one night and I don't think I will be in that area again. But I will definitely look for an Extended Stay America if I ever need an affordable clean and comfy room.
Business response:
Thank you for taking the time to write a review of your experience with us. I'm so pleased to hear that you enjoyed our comfortable accommodations and had a great stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
It wasn't great. We booked a nonsmoking room because of our newborn daughters heart condition. We got there and it smelled like someone had been smoking in the room for months. Including the sheets and towels. Also the kitchen was supposed to have cooking materials, which it did not.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.... read more
A Nice Place to Stay In looking for a hotel that was central to Boston, Amherst and our train to New York, I had difficulty finding a reasonably priced place that had in-room refrigerators. Even many of the pricey hotel in the Boston area don't offer them. So we decided to give Extended Stay a try, to have the kitchenette and it wasn't a mistake. The room was clean, quiet and well-maintained. The breakfast was pretty sad, but I understand that the nature of the "extended stay" model makes it difficult to offer anything exten... read more
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our amenities were not to your expectations. Still, I am glad to read that you had a positive stay overall and enjoyed our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
great roo, way too short. , Next time Im in the ares, Here''s where i'm stayinhg
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
fine for over night. over night stay for a hockey tournament. very clean room plenty of space, kitchen was nice but not used since I was only here over night.
Business response:
Greg - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a great experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
A.C did not work well. Good solution The ac did not work well. Called Travelocity... 1/2 price was offered. Manager was helpful. Would stay there again.
incomplete Great facility, but the kitchen was not outfitted with anything. And there were no glasses or hangers.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better expe... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.