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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Minimal- but ok for a night. Good deal. But room was probably 110 degrees- it was so hot. Near bathroom- it smelled like urine. Nice coffee and nice to have the continental breakfast- very simple but sufficient. Staff was friendly, but also only 1 tiny shampoo for our whole family.
Business response:
I want to thank you for taking the time to post a review of your stay. Your comments in regards to staff and our grab-and-go breakfast are much appreciated; yet, I was disheartened to read that your room had a smell and that the room temperature was not comfortable. We will work with the team to correct these issues. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The hotel was older but clean and a comfortable bed we only wish the breakfast was a little better of course we know it was a grab & go. Price was good!
Business response:
Thank you for taking the time to share your experience. I'm glad you found your accommodation clean and comfortable for the affordable price you paid. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
No real breakfast, just coffee in the early part of the "breakfast" and a muffin.
Business response:
Thank you for sharing your thoughts. I am disappointed that our grab-and-go breakfast did not meet your expectations. I will be sure to forward your comments to corporate so they can have guest feedback on our policies. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Friendly staff Customer service was great from the start. The team there was fantastic and very friendly. I stayed there with my family for 3 days and never met anyone who want smiling. You could tell the hotel had recently had some upgrades and was clean and neat. The only real issue I had was the room smelled like smoke upon check in and a few areas like under the furniture needed to be cleaned but over all we were very impressed for the price we paid.
Business response:
It is so rewarding to read you had a great stay at our hotel. I am so proud of our team for providing amazing customer service to you and your family. In regards to the smoke smell, I will be working with our staff to make sure we eliminate all odors from other guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Meets expectations for the price. Large, clean room, looked recently renovated. I arrived lat at night and all windows in the room were left open as if to air out the room even though it was a very cold night. The room had a bit of a smell of smoke even though it is a full no-smoking hotel. It was a bit loud at time, wall were a bit thin. Overall, however, the room was large and well equipped and very clean and the staff was friendly.
Business response:
I appreciate you bringing your experience to our attention. It was pleasure to hear that we provided you a large clean room, but we apologize that the windows in the room were left open and that the room was not fresh smelling. To prevent this from happening again, our team is going to review our procedures to make sure that we are following all steps. Thank you again for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance you... read more
Ok hotel Breakfast is under par. Just oatmeal and snacks. No regular half and half. No msnbc on tv
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our grab-and-go breakfast did not you’re your needs and that we were missing t.v. channel that you would have liked. Thanks to your comments, we are always looking for ways to improve our offerings. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
zuhal and kurtul before we stayed there the breakfast was good but now it is not hood we can not say breakfast just snack no fruit apple orange no bread no cheese please do not write we have breakfast more there are bad things cold cafe no hot water just warm for tea so we do not enjoy this stay thank you
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,216 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.