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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was older but clean and a comfortable bed we only wish the breakfast was a little better of course we know it was a grab & go. Price was good!
Business response:
Thank you for taking the time to share your experience. I'm glad you found your accommodation clean and comfortable for the affordable price you paid. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
No real breakfast, just coffee in the early part of the "breakfast" and a muffin.
Business response:
Thank you for sharing your thoughts. I am disappointed that our grab-and-go breakfast did not meet your expectations. I will be sure to forward your comments to corporate so they can have guest feedback on our policies. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Friendly staff Customer service was great from the start. The team there was fantastic and very friendly. I stayed there with my family for 3 days and never met anyone who want smiling. You could tell the hotel had recently had some upgrades and was clean and neat. The only real issue I had was the room smelled like smoke upon check in and a few areas like under the furniture needed to be cleaned but over all we were very impressed for the price we paid.
Business response:
It is so rewarding to read you had a great stay at our hotel. I am so proud of our team for providing amazing customer service to you and your family. In regards to the smoke smell, I will be working with our staff to make sure we eliminate all odors from other guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Meets expectations for the price. Large, clean room, looked recently renovated. I arrived lat at night and all windows in the room were left open as if to air out the room even though it was a very cold night. The room had a bit of a smell of smoke even though it is a full no-smoking hotel. It was a bit loud at time, wall were a bit thin. Overall, however, the room was large and well equipped and very clean and the staff was friendly.
Business response:
I appreciate you bringing your experience to our attention. It was pleasure to hear that we provided you a large clean room, but we apologize that the windows in the room were left open and that the room was not fresh smelling. To prevent this from happening again, our team is going to review our procedures to make sure that we are following all steps. Thank you again for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance you... read more
zuhal and kurtul before we stayed there the breakfast was good but now it is not hood we can not say breakfast just snack no fruit apple orange no bread no cheese please do not write we have breakfast more there are bad things cold cafe no hot water just warm for tea so we do not enjoy this stay thank you
Ok hotel Breakfast is under par. Just oatmeal and snacks. No regular half and half. No msnbc on tv
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our grab-and-go breakfast did not you’re your needs and that we were missing t.v. channel that you would have liked. Thanks to your comments, we are always looking for ways to improve our offerings. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Nice place, and a good value too. I stayed here to avoid the high cost of staying in Boston and I was happy I did. The place was nicer than expected and the quality of the room was good. The room was big, had nice comfortable furniture, and was very quiet the entire time. I was not ever disturbed by the sounds from my neighbors. Everything workef good inside the room and it was clean also. I will definitely stay here again on any future trips to Boston.
Business response:
The staff and I read your review, and would like to thank you for writing such positive things about your experience. We are glad to read that you favored your comfortable, spacious rooms and that you were able to avoid the Boston high costs by staying at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Convenient & clean I needed a hotel just off the highway. It was so easy to check in late night & have quick check-in service & roll all my belongings directly to my room! Very comfortable & clean
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is good to see that our hotel was convenient during your trip, and that your check in process was seamless. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 882 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.