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Extended Stay America - Boston - Westborough - East Main Street

4.1
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

180 E. Main St., Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1881 reviews
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Anonymous's profile image
Anonymous 
9 years ago

Nice Hotel close to town It is really good experience. everything was good except breakfast. 

Business response:

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our grab-and-go breakfast was not to your satisfaction. We are sorry for this issue, but are happy to read that we provided you with a good experience overall. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Pamela's profile image
Pamela 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

We didn't notice the neighborhood but it was convenient to a diner we like and friends and family we were visiting. 

Business response:

Thank you so much for sharing your experience with us. I'm glad that you enjoyed your stay at our property. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Mark's profile image
9 years ago

Hotel said it was a non smoking hotel. Room definitely had been smoked in recently. 

Business response:

Thank you for taking the time to write a review of your stay. I sincerely apologize for the smoke odors you experienced. In response to your feedback, I will work with our staff to ensure we are closely inspecting rooms prior to guest arrivals as well as making sure we are enforcing our nonsmoking policies. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Catherine's profile image
Catherine 
9 years ago

No to bad We just stayed over night. Room was very clean, but you can hear just about everything around...thin walls. T.V. in room did not work. We just did an overnight as there where no more rooms avalible in Wocester for a show. It worked for that. 

Business response:

Thank you so much for sharing your experience with us. We appreciate you letting us know about the maintenance issue you experienced. We are sorry for this issue, but are happy to read that we provided you with a satisfactory stay overall. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Sorcire's profile image
Sorcire 
9 years ago

One night only -- Great sleep After reading reviews of hotels in the area online I was very skeptic. I let Hotels.com search for something near my destination and they selected Extended Stay America - Boston - Westborough - East Main St. I was very impressed i was only staying for one night and I don't think I will be in that area again. But I will definitely look for an Extended Stay America if I ever need an affordable clean and comfy room. 

Business response:

Thank you for taking the time to write a review of your experience with us. I'm so pleased to hear that you enjoyed our comfortable accommodations and had a great stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Anntoinette's profile image
Anntoinette 
9 years ago

It wasn't great. We booked a nonsmoking room because of our newborn daughters heart condition. We got there and it smelled like someone had been smoking in the room for months. Including the sheets and towels. Also the kitchen was supposed to have cooking materials, which it did not. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.... read more

DeeVee's profile image
DeeVee 
9 years ago

A Nice Place to Stay In looking for a hotel that was central to Boston, Amherst and our train to New York, I had difficulty finding a reasonably priced place that had in-room refrigerators. Even many of the pricey hotel in the Boston area don't offer them. So we decided to give Extended Stay a try, to have the kitchenette and it wasn't a mistake. The room was clean, quiet and well-maintained. The breakfast was pretty sad, but I understand that the nature of the "extended stay" model makes it difficult to offer anything exten... read more

Business response:

Thank you so much for posting a review of our property. Please accept our apologies that our amenities were not to your expectations. Still, I am glad to read that you had a positive stay overall and enjoyed our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

david's profile image
9 years ago

great roo, way too short. , Next time Im in the ares, Here''s where i'm stayinhg 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street

How is Extended Stay America - Boston - Westborough - East Main Street rated?

Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 881 reviews. 

When is Extended Stay America - Boston - Westborough - East Main Street open?

Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.