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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room I was put in, the shower rod holding the curtain was about to break off of the wall. I was switched rooms and staff was very friendly and helpful but the second night I stayed, there were other guests clearly having a hotel room party blaring music until 1 am.
Business response:
Thank you for reviewing your stay with us. We regret the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We will also share your comments with our maintenance team regarding the issues you had with the first room and make sure they are fixed. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Oops At first i was given a room that was already occupied. Assigned a different room.
Business response:
Jack, thank you for evaluating your stay. We are pleased to know overall you had a pleasant visit, but we regret the service issue you experienced initially. We appreciate your feedback and hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Everything a hotel room should be! Clean, comfortable, value priced room. Excellent work space.
Business response:
Jack, thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you again for the great review, and please come and see us soon! Sincerely, Hotel Management
Great great place to stay staff is really great they help you whatever you need Very friendly
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you again, for choosing Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
The staff is very nice to the customers it’s a great place to stay no problems at allj
Business response:
Charles, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our team. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 937 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.