This profile has been claimed by the business owner or representative.
Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'm satisfied. good stay. All requests handled promptly. Charged my electric car while I was there-bonus.Kitchenette was handy.
Business response:
Michael, it was a pleasure to read your review of Extended Stay America. We are thrilled that you liked our prompt and attentive service and that you liked the addition of a kitchenette that helped you cook meals. Thank you for selecting us, and we look forward to seeing you soon. Sincerely, Hotel Management
Professionalism and cleanliness and good service
Business response:
Nicholas, thank you for posting your kind review of Extended Stay America. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by our courteous associates. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Nice place to stay overnight And having kitchen on room is better
Business response:
Thank you for your kind review. We are happy you enjoyed your stay at Extended Stay America. It is nice to know you liked having a well-equipped kitchen. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Anthony, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The staff are very nice.
Business response:
Thank you for the generous review of Extended Stay America. We are happy to know you had a great stay and were impressed with our courteous associates. Your compliments will surely be shared with our team. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Was not satisfactory ,the nonsmoker room smiled like a smoker's room the buner doesn't work properly,,and the table on the bed side has a broken leg and on top of it all the back entrance area was dirty for the entire days that i was there which i reported to the front desk, but over all the worker were very nice and polite
Business response:
Andrew, thank you for your review. We are sorry for the smoke smell you experienced in your room. We are a non-smoking hotel, but, on rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. We also apologize for the maintenance and cleanliness issues you encountered. Your feedback has been discussed with our team to address the problems you outlined. We value your business and hope to have the opportunity to make your next stay with us outstandin... read more
Great Hotel! Quick check in, clean suites with everything you need for a short or long term stay! Easy convenient location. Will definately be staying again soon!
Business response:
Eric, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are glad to hear you enjoyed your stay and our facilities and service were to your satisfaction. Thank you again for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
It was wayyy to loud in the hallway during the evening and at night, and the stairway and hallways were filthy, as well as inside the elevator!
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We wish we had the opportunity to resolve this while you were. We hope to welcome you back so that we can provide you with a better experience. Since... read more
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 971 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.