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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value for price Staff was very friendly and helpful. Free coffee and snacks in the morning convenient. Room could’ve been cleaner but overall ok.
Business response:
Dear Guest, We are thrilled that you chose to stay with us and appreciate your feedback. We are genuinely pleased to hear the positive aspects of our hotel that you mentioned. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Their breakfast was only nasty coffee & protein bar, I requested new towels & bed sheets, they made me bring the old one n get the new one and do it all myself, no housekeeping only twice a month so pretty much u doing ur own things.. Wasn’t worth it!!!
Business response:
Dear Mustafa, Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have experienced during your stay. Your input is highly valued and plays a crucial role in our ongoing efforts to enhance our services. We look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management
They charged me for room I already booked and paid for through Travelocity and didn’t get my refund back yet
Business response:
Dear Joseph, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Very bad
Business response:
Dear Anny, Thank you for taking the time to share your feedback. We are sorry if we missed out on any opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Hotel Management
The staff was very helpful & the property is clean and well managed.
Business response:
Dear Anthony, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.