This profile has been claimed by the business owner or representative.
Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, quiet. Personable staff.
Business response:
Randy, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
AJ The staff was friendly. The hotel hallway was dark, the elevator was slow. The entire inside needs an upgrade the photo does not compare to what you see in person.
Business response:
Thank you for your review. Although you liked our friendly staff, we are sorry for the issues you encountered with the elevator. Your feedback will be shared with our maintenance team for review and action. We also apologize our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
The front desk staff was amazing and very helpful.
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Great Hotel
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
will go back again friendly service and clean facility!
Business response:
Erika, thank you for being a guest at Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
It was a good place only the staff won’t respond when you need them but overall they have a good service and the place was okay
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you had with our staff. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
recomend Very good service and a great location. We would stay there again
Business response:
Shawn, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thank you once more for recommending us to future guests. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
The location was great. The stuff was excellent but the room was not clean... example: gummies and other food pieces under the bed , A/C filter BLACK ! .... The breakfast.....only muffins or cereal bars.
Business response:
Timi, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Your feedback is of utmost importance so it has been discussed with our housekeeping department in an effort to improve our service levels moving forward. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 937 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.