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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was verk nice
Hotel is old and not well maintained
Business response:
William, thank you for being our guest. We are disappointed you were not satisfied with the condition of our property. We have noted your comment and will share it with the appropriate individuals for future modernization plans for our hotel. We hope you will consider giving us a second chance the next time you are in this area. Sincerely, Hotel Management
good for the value
Business response:
Lorraine, thank you for choosing Extended Stay America. We are glad your stay with us was enjoyable and that you found us to be of great value. It was a pleasure having you as our guest, and we look forward to accommodating you again soon! Sincerely, Hotel Management
I was here for 1 night. The kitchen stuff was not that great and I guess there were some issues with the stove, but it was fine for a short stay.
Business response:
Anup, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The property did not have any hanger in the Room. I had to remind twice but it was never delivered The Towels were never replaced the next day The Cleaning of the room was not done despite of the request. All this made the experience disappointing
Business response:
Akshita, thank you for evaluating your stay. We sincerely apologize for the lack of attentiveness shown by our staff when you requested the housekeeping service and the additional amenities and the inconvenience this caused. We assure you this is not normal for us, and we will work with our staff to prevent this from happening again. We understand your frustration and truly regret disappointing you. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit to this a... read more
Great and Nice place to stay
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.