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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Agostino, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Room size was great. Bed was hard and queen was the largest bed. No housekeeping until you leave. I saw online they offered breakfast. Breakfast was oatmeal, granola bar or single wrapped muffin. Outside doors didn’t lock so anyone could enter without a key Inside the halls was dark and not modern
Business response:
Stephen, thank you for being our guest. Although you liked the size of your room, we are sorry we missed meeting some of your expectations, and for the issues you encountered. Your feedback has been discussed with the concerned team to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Kevin, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very clean and excellent receptionist upgraded our room to king size bed
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you were impressed with the outstanding service delivered by our front desk associate and that you liked our well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you back for another wonderful experience. Sincerely, Hotel Management
Worth every dollar Excellent customer service, which I think is the most important. The staff are extremely friendly and always willing to help. The room is clean and comfortable enough that I have no complaints. The hotel is right next to the freeway and there are plenty of good restaurants nearby. You'd be hard pressed to get a better deal than this place, especially at this price for the night
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable rooms. It was a pleasure having you as our guest, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Bill, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Saul, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 937 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.