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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is nice having a small kitchen. Room was clean, but dated. One small window in room, not a lot of natural light. Overall, met our needs. Staff are wonderful.
Business response:
Thank you for being our guest. We're glad to know you liked your well-appointed room and that the service provided by our associates. However, we're sorry for not meeting some of your expectations. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
One thing that I didn’t like was that kept waking me up it was too much noise you can hear footsteps who ever was staying in the room above was making so much noise all night long, but other than that everything was okay
Business response:
Thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a pleasant time with us, but we regret the inconvenience caused due to the guests above. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Thank you once more for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Close to shops easy stay in a good location
Business response:
Robert, we are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management
Great place Girl at front desk was very helpful and friendly. Allowed us to check in before 3 after explaining our rough night before at another hotel
Business response:
Ruben, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The best thing about this hotel is the full kitchen in every room. By cooking in you can save a ton of money (not to mention calories) when traveling. For my family it is a necessity due to food allergies.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-equipped kitchen and that you had a nice time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Could of had more choices for breakfast. Minimal choices. I do realize it is considered a grab and go. They could of haf other choices to drink besides just coffee. I am not a coffee drinker,
Business response:
Thank you for making Extended Stay America a part of your travel plans. Although from your rating it seems you had a nice time with us, we regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 937 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.