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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I checked it, the staff was very very kind and friendly.
Business response:
Thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Check in was fast. I arrived at about 11am and they were in the process of cleaning a room for me. The room itself didn’t feel or look all the way clean. Floor was sticky and the chair still had dust/crumbs in it. The bedsheets and towels seemed to be clean. Overall, it worked for one night but I personally wouldn’t stay here for longer than that.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Cherry, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room I had was spacious for being a studio and very clean. The woman who checked me in was named Julie, and she was truly wonderful. She was very warm and welcoming and very guest-centered. I liked the free WiFi.
Business response:
Thank you for the glowing review of Extended Stay America. It's great to hear you enjoyed your clean and spacious suite and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Julie for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Cora, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Great Stay Great location, easy to explore the area. Love the option to upgrade the free WiFi. Very affordable
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location with easy access to many places and that you found us to be a great value. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
Like the fact of the property have a cooking area. At this point I have no dislikes very nice property
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and loved your fully-equipped kitchenette. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Agostino, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,623 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.