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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet surroundings but very noisy air conditioning The toiletries are not supplied in the room including kitchen items like plates, glasses, etc. you have to get them in the reception counter. The same thing with the coffee maker, coffee, creamer, etc. They provide free breakfast but only tiny muffins, granola bars and oat meal. The best thing is they have the best coffee
Business response:
Elliotte, thank you for staying with us. We are glad you had an overall pleasant experience with us and that our location was convenient for your needs. However, we are sorry for the inconvenience you had with the HVAC unit in your room. I have shared your feedback with my maintenance team to check and fix it. I would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will c... read more
Business response:
Jason, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at our hotel. Sincerely, General Manager
Business response:
Mijung, thank you for staying with Extended Stay America - Buffalo - Amherst. We are delighted to know you enjoyed our service and facilities thoroughly. It was our pleasure serving you, and we look forward to seeing you again soon. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating regarding your stay at Extended Stay America - Buffalo - Amherst. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Michelle, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Clean, comfortable, nice room This was a very nice hotel and the room was spacious with the kitchen area nice flooring quiet. Very reasonably priced
Business response:
Thank you for taking the time to share your experience. I am glad to see you were well accommodated with a clean, spacious room for an affordable rate that you found suitable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
No good Breakfast If included breakfast is important, stay away as it's just junk quality Grab & Go stuff. No fruit even. Room trash bin was full and not emptied when we checked in. No Body Lotion there so had to request one at reception. Pillows were not that comfy. Beds are not queen size, so not good for a family of four.
Business response:
Thank you for taking the time to share your experience. Please accept our apologies that our grab-and-go breakfast did not meet your expectations and that you experienced some inconveniences during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very nice place Great place n great people all the comforts of home
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 955 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.