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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your kind rating regarding your stay at Extended Stay America - Buffalo - Amherst. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Michelle, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Clean, comfortable, nice room This was a very nice hotel and the room was spacious with the kitchen area nice flooring quiet. Very reasonably priced
Business response:
Thank you for taking the time to share your experience. I am glad to see you were well accommodated with a clean, spacious room for an affordable rate that you found suitable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
No good Breakfast If included breakfast is important, stay away as it's just junk quality Grab & Go stuff. No fruit even. Room trash bin was full and not emptied when we checked in. No Body Lotion there so had to request one at reception. Pillows were not that comfy. Beds are not queen size, so not good for a family of four.
Business response:
Thank you for taking the time to share your experience. Please accept our apologies that our grab-and-go breakfast did not meet your expectations and that you experienced some inconveniences during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very nice place Great place n great people all the comforts of home
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The hotel is fairly priced. Nothing special, but not terrible either. Looking for a cheap place to just sleep and move then it is okay. Recommend asking for a quiet located room, as we could hear traffic from room that backs to highway.
Mediocre Mediocre room with kitchen. Few amenities. Nothing to use in the kitchen to make anything. The staff is never at the counter when you need something. Not even paper cups in room
Business response:
Thank you for taking the time to tell us about your experience while you stayed with us. Please accept my apology for the lack of information that was not shared with you at check in regarding our amenities and services. I discussed your comments with the team, and we are making the necessary changes to improve our provided services to better serve our guests. Again, thank you for sharing your experience with us. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 970 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.