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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Exceptional
It was good. People standing outside arguing and doing a lot of cussing. Couldn’t get in the door on the front side as people were standing in the way and sitting in cars with doors open. Floor in room was a bit sticky but the room was clean. The property was fine. Sometimes people antics make it look bad outside the building.
It was a birthday trip and the hotel did what it needed to do. It was clean and quiet
Business response:
Dear Raenisha, We are so glad your birthday getaway was a success! It’s great to hear that your stay at Extended Stay America provided a peaceful and tidy place to relax and enjoy the occasion. Your feedback means a lot, and we are always working to make each visit even better. Thanks for choosing us to be part of your celebration, and we hope to welcome you again soon! Sincerely, Hotel Management
Good
Good They need to switch up what they clean the rooms with the rooms look clean but they do not smell fresh.
Business response:
Dear Guest, Thank you for your candid review. We’re glad to hear that you found the room to be clean. However, we apologize that the freshness of the atmosphere did not meet your expectations. We understand how a pleasant-smelling environment is crucial for guest comfort and will review this with our team to ensure that our rooms offer the best experience possible. Your input helps us enhance the guest experience, and we truly appreciate you bringing this to our attention. We hope to welcome you back for a more comfortable a... read more
Wonderful
My stay was short in sweet . I like that it was affordable and no extra fees but I would say they could work on the smells of some rooms
Pleasant The staff was very friendly The only thing I didn’t like was my tv didn’t work great only one channel worked
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you found our team to be friendly and accommodating. We sincerely apologize for the issue you encountered with the television during your stay. We understand how important it is to have a fully functioning entertainment system, and we will review this matter to ensure improvements are made. Your input is valuable, and we appreciate you bringing this to our attention. We hope to welcome you again and provide a more satisfying experience on your next ... read more
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,224 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.