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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good They play with your deposit
Business response:
Dear Lawrence, Thank you for sharing your feedback. Although you had a satisfactory stay but we’re sorry that your stay didn’t fully meet your expectations. We’re continuously working to improve our guests’ experience, and your comments help us identify areas where we can do better. Our front desk team is always here to assist you. Please feel free to connect in case of any further clarifications. We hope to have the opportunity to welcome you back in the future and provide a better stay. Sincerely, Hotel Management
Pleasant No
Business response:
Dear Sneed, Thank you for sharing your feedback. It appears your experience was mixed, and we regret that certain aspects did not meet your expectations. Guest satisfaction is a priority, and your comments will be reviewed to identify areas for improvement. We appreciate your time and hope to provide a better experience in the future. Sincerely, Hotel Management
Exceptional
Very Good We had to go downstairs like 4 times to get a new room key ! Finally front desk staff went up to try it and key didn't work. Finally was transferred to a new room with new key! Location
Good
Pleasant
Very Good
Exceptional
Would book again Can’t control other guests stomping or smoking The location highway easy access
Business response:
Dear Clarence, Thank you for staying with us. We are glad the location was convenient for you. We understand that noise and smoking from other guests can be disruptive, and we sincerely apologize for any inconvenience. Your comments are valuable to us, and we are continuously working to enhance the guest experience. We look forward to welcoming you back for another enjoyable stay at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,114 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.