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Extended Stay America - Charlotte - Northlake

3.6
  • Hotels
  • Charlotte, NC

About this business

HospitalityHotels

Location details

9420 Statesville Rd., Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.61,114 reviews
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Tina's profile image
Tina 
5 months ago

Exceptional Amazing front desk staff 

Business response:

Dear Tina, Thank you for taking a moment to recognize our front desk associates here at Extended Stay America. We are overjoyed to learn you had a positive experience during your arrival. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are committed to making every guest’s stay memorable, and we look forward to the opportunity to do so again soon! Sincerely, Hotel Management 

Eddie's profile image
Eddie 
5 months ago

Exceptional 

Salah's profile image
Salah 
5 months ago

Clean room, terrible after hour check in process Horrible check in , I sent a separate note to the hotel , tv in the room did not connect , kept getting no signal Clean room a 

Business response:

Dear Salah, Thank you for your feedback and for noting the cleanliness of your room. We apologize for the inconvenience you faced during the after-hours check-in process and understand how frustrating that must have been. A smooth and timely arrival experience is vital to us, and we will be addressing this with our team. We’re also sorry the TV did not function properly during your stay. Please know our front desk is available to assist with such issues when notified. Additionally, we appreciate your effort to share your con... read more

Zurla's profile image
Zurla 
5 months ago

Wonderful No soap. They were able to accommodate me at the last minute.. 

Adrian's profile image
Adrian 
5 months ago

Very Good 

Tasmine's profile image
Tasmine 
5 months ago

Good 

Guyana's profile image
Guyana 
6 months ago

Safe, clean , perfect! N/A Very clean, Nice People, and A wonderful TV & Wifi Connection!. 

Eddie's profile image
Eddie 
6 months ago

Exceptional No trash cans in the room, got to wash your own linens, towels and wash cloths Quiet, clean 

Eddie's profile image
Eddie 
5 months ago

They need to let the people who have pets know, to pick their pets mess up Found some more small nails in the parking lot, parked beside the curve of the island in the parking lot, woke up the next morning to go to work, and a couple of dog feces all beside my truck, at both doors Convenient,right off the highway, not over crowded 

Frequently asked questions about Extended Stay America - Charlotte - Northlake

How is Extended Stay America - Charlotte - Northlake rated?

Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,114 reviews. 

When is Extended Stay America - Charlotte - Northlake open?

Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.