This profile has been claimed by the business owner or representative.
Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Great! Everything was great! No problems at all. Thank you very much.
Business response:
Dear Doretta and Danny, We are delighted to hear that everything met your expectations during your stay! It is always rewarding to know our guests had a seamless experience. Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
Exceptional
Exceptional
It was good. People standing outside arguing and doing a lot of cussing. Couldn’t get in the door on the front side as people were standing in the way and sitting in cars with doors open. Floor in room was a bit sticky but the room was clean. The property was fine. Sometimes people antics make it look bad outside the building.
It was a birthday trip and the hotel did what it needed to do. It was clean and quiet
Business response:
Dear Raenisha, We are so glad your birthday getaway was a success! It’s great to hear that your stay at Extended Stay America provided a peaceful and tidy place to relax and enjoy the occasion. Your feedback means a lot, and we are always working to make each visit even better. Thanks for choosing us to be part of your celebration, and we hope to welcome you again soon! Sincerely, Hotel Management
Good
Good They need to switch up what they clean the rooms with the rooms look clean but they do not smell fresh.
Business response:
Dear Guest, Thank you for your candid review. We’re glad to hear that you found the room to be clean. However, we apologize that the freshness of the atmosphere did not meet your expectations. We understand how a pleasant-smelling environment is crucial for guest comfort and will review this with our team to ensure that our rooms offer the best experience possible. Your input helps us enhance the guest experience, and we truly appreciate you bringing this to our attention. We hope to welcome you back for a more comfortable a... read more
Wonderful
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.5 star rating with 1,104 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.