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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Good They need to switch up what they clean the rooms with the rooms look clean but they do not smell fresh.
Business response:
Dear Guest, Thank you for your candid review. We’re glad to hear that you found the room to be clean. However, we apologize that the freshness of the atmosphere did not meet your expectations. We understand how a pleasant-smelling environment is crucial for guest comfort and will review this with our team to ensure that our rooms offer the best experience possible. Your input helps us enhance the guest experience, and we truly appreciate you bringing this to our attention. We hope to welcome you back for a more comfortable a... read more
Wonderful
My stay was short in sweet . I like that it was affordable and no extra fees but I would say they could work on the smells of some rooms
Pleasant The staff was very friendly The only thing I didn’t like was my tv didn’t work great only one channel worked
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you found our team to be friendly and accommodating. We sincerely apologize for the issue you encountered with the television during your stay. We understand how important it is to have a fully functioning entertainment system, and we will review this matter to ensure improvements are made. Your input is valuable, and we appreciate you bringing this to our attention. We hope to welcome you again and provide a more satisfying experience on your next ... read more
It work beside the TV it was great My TV didn’t work it r went in and out It was convenient and peaceful
Business response:
Dear Worley, Thank you for sharing your experience. We’re pleased to hear you found your stay convenient and peaceful. We apologize for the issue with the TV, and we understand how frustrating that can be. Please know our front desk team is always available to assist with any in-room matters, and we appreciate your understanding. We value your feedback and look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Wonderful
Good
Exceptional
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,114 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.