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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled of smoke
Business response:
Thank you for being our guest. We are sorry for the smoke odor you encountered in your room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Ms Sally and the HK Department always went out of their wat to help me on a daily basis. Thank you because you all are fantastic
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with our housekeeping team especially Sally. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Every staff member has been so really passionate and patient with me everyday and i pau
Business response:
Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Ok Its a place to stay but not anything special
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked our offerings and that you had an overall satisfactory stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Freezing cold So I can learn that I stayed in was too small for a family of three plus on top of that the room was cold with the heat on because the door was improperly closed a cold air speaking in the room and my daughter is sick now
Business response:
Milton, thank you for your review. We apologize for the issues you encountered with the door and for the inconvenience it caused. Your feedback will be shared with our maintenance team for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,569 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.