This profile has been claimed by the business owner or representative.
Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
better breakfast.. great personnel... seems like they need more help... however the help that was there was very good
Business response:
Thank you for being our guest and for your wonderful feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
I liked the studio apartment feel. Didnt like the old style tv and small bathroom
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
The room was clean and my stay was comfortable.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your clean and comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff at the front desk were so very professional and super nice. They helped me with a warm welcome and I would recommend this hotel to anyone. Thank you very much. I am over satisfied
Business response:
Thank you for the excellent review of Extended Stay America. It is a delight to know you were treated exceptionally well by our staff and their friendly service made for a memorable experience. On behalf of everyone else, we appreciate your recognition and invite you for another visit. Sincerely, Hotel Management
7 nights of freedom I stayed 7 nights and was told no cleaning unless I pay the fee for a cleaning. I would have thought they would at least do one day cleaning. Other than that, I enjoyed my stay. It was nice that they also provided dishes for my use.
Business response:
Brenda, thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall pleasant stay. However, we regret your disappointment with our housekeeping policy. Kindly note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. Your feedback is very important to us and has been shared with the front desk staff to ensure we clearly communicate our... read more
The clerk was very professional during our check in process.
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you were pleased with the professional service from our front desk associate. Reviews like yours encourage the team to keep up the good work. Thank you once more and we look forward to hosting you again soon. Sincerely, Hotel Management
The toilet was leaking, a dirty wash cloth was hanging on top of the shower rod and the blanket was filthy (old blood stains on it)
Business response:
Please accept our sincere apologies for not living up to your expectations for a perfect stay. We always strive to deliver well-kept rooms, and unfortunately, we missed during your visit. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. We hope you choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.