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1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location mrs sallie is so sweet I did have an issues with the. Bathroom door knob locking on me and she had no problem changing my room for me
Business response:
Thank you for posting your review of Extended Stay America. We are pleased that overall you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Sallie, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
It was close to the mall which gave me acess ti alot of things
Business response:
Thank you for choosing to stay with us. We are delighted to hear you had an overall comfortable stay and our convenient location close to the mall was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
It was great. just had problems with the people upstairs stomping around. Get a room on third floor next time
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our spotless property. However, we regret the disturbances you experienced from other guests during your stay. Unfortunately, our Front Desk was not informed at the time, so we could have resolved the situation to ensure a more enjoyable stay for you. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Nothing special, just a good night sleep. The front dash associate was nice too.
Business response:
Shevin, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with them. We look forward to your next visit at Extended Stay America. Thank you again. Sincerely, Hotel Management
The staff is wonderful, room was clean, everything was as expected.
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city. Sincerely, Hotel Management
Room smelled a little when we first got there. The drapes weren’t the best I had to sit my bag against them to keep them closed completely. Other than that friendly staff and good service
Business response:
Thank you for being our guest and providing your feedback. Although you liked our friendly staff, we are sorry your suite did not provide the comforts you desired. Your feedback will be shared with our housekeeping team for review and action. We hope you will consider a second visit. Sincerely, Hotel Management
n overall ok review. Arrived after 11pm and room was not ready. Night service was excellent in getting the room ready for us, but we did not expect a wait. Staff are great and the room was comfortable if. Little noisy with it facing a main highway. My advice, get to the hotel earlier and check in and don’t leave your arrival too late.
Business response:
Andrew, thank you for being our guest. We are sorry your room was not ready upon arrival, but we are glad our staff was attentive to your needs. We are also happy to know you liked our comfortable accommodations. We also wish we had the opportunity to address the noise problem you had while you were here. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Evething bed bath clean good customer service excellent and super good the prices
Business response:
Thank you for choosing Extended Stay America for your recent stay. It is our mission to provide superior customer service, and we take great pride in serving your needs. We are so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will stay with us again. Sincerely, Hotel Management
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,569 reviews.
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.