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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
도어가 열기가 너무 힘들었어요
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that accessing the room was challenging during your visit. Comfort and ease for our guests are very important, and we understand how an issue like this can be frustrating. Your comment has been noted and will be shared with the appropriate team. Guest observations are always appreciated, as they help us maintain and improve the overall experience we strive to provide. We hope to have the opportunity to welcome you back for a smoother and ... read more
I booked a studio room and the pictures did not match the room. The front desk placed the blame on Expedia using old photos.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is always to provide accommodations that leave guests feeling comfortable and satisfied during their stay. Your comments are appreciated and help us better understand how guests view their experience. We hope to have the opportunity to welcome you again in the future and provide a stay that is more in line with what you anticipated. Sincerely, Hotel Management
The entire room was dirty I was devastated, I couldn’t even sleep in it need to be investigated
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the room you encountered, and we completely understand how upsetting and inconvenient this must have been. Guest comfort and cleanliness are top priorities, and we regret that your experience did not reflect these standards. Please know your observations will be shared with our team to ensure proper attention and improvements are made. We truly hope you might consider giving us another opportunity in the future to pr... read more
Staff were nice and welcoming..but my gosh..the rooms were deplorable! The outside of the refrigerator was disgusting. Found a used comb in the bathroom. Room had a bad smell. Honestly will never stay at another Extended Stay
Business response:
Dear Guest, Thank you for sharing your candid feedback. While we are pleased to know our team was welcoming and courteous during your visit, we deeply regret the cleanliness issues you encountered in the room. This does not reflect the housekeeping standards we are committed to maintaining, and we sincerely apologize for the discomfort and disappointment this has caused. Your comments will be addressed with the relevant teams for review and corrective action. We appreciate you bringing these concerns to our attention. We hop... read more
El lobby está cerrado, no hay atención alguna
Business response:
Dear Guest, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area. Sincerely, Hotel Management
This was the worst! Room extremely dated, roaches in the room, heater broken and didn't work the first two days I was there. The window was not sealed so there was noise and cold air coming in. The bathroom was just as bad - pipes exposed in the shower. This does not deserve a 1 star review.
Business response:
Dear Guest, We are sincerely sorry that the condition of your accommodations did not meet expectations and caused significant discomfort during your stay. Concerns related to upkeep and maintenance issues are taken very seriously, as they directly impact comfort and peace of mind. We regret that these matters were not resolved promptly and understand how frustrating that must have been. This is not the standard we strive to provide. Your comments have been shared with our team for improvement. We hope you will give us anothe... read more
The last stay I had was December the 14 2025
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate hearing from our guests, as it helps us better understand how to enhance the experience for everyone. We regret that your recent stay did not fully meet your expectations and apologize for any inconvenience you may have encountered. Guest insights are invaluable in guiding improvements, and we hope you will consider staying with us again in the future so we have the opportunity to provide a more comfortable and enjoyable visit that reflects the q... read more
The room was very dated, with creepy crawlers this was a last minute booking for work. I couldn’t sleep thinking something would crawl on me. True definition you get what you pay for.
Business response:
Dear Guest, Thank you for sharing your thoughts. Your feedback is truly valued, and we are sorry to hear that your stay did not feel as comfortable as it should have. We understand how important a well-kept environment is, especially during work travel. We will share this with our team for improvements. We appreciate you giving us the opportunity to host you and hope you will consider returning for a more reassuring experience. Sincerely, HotelManagement
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,877 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.