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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy to get to and cheaper than staying in Chi. We wanted a place to stay that was JUST outside the city and this was perfect and on the way back home. Arrived late and check-in took 30 seconds and we were set. If wanted to use any part of kitchen area, you do need to remember to ask for that or request when you book room I found out. We got to room and I was looking for coffee maker and needed to go back to front desk to get everything I needed.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our dishware policy was not explained during check-in. We will work to make sure we are clearly communicating our amenities moving forward. Still, I am glad you had a positive stay overall and enjoyed our reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
ok, not great We arrived very late. The front desk gentleman was wearing basketball shorts with a button down shirt, however he was polite. The building is obviously worn down a bit. Most concerning was that my 10 year old son found an innapropriate item underneath the bed. Not cool.
Very nice place, love the kitchen. Friendly, helpful staff.
Business response:
Thank you so much for you kind words. I truly appreciate your comments regarding our fully equipped kitchens and friendly staff. I am thrilled that we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4th of July getaway The room was very clean and the staff was excellent. My husband and I really needed to get way and burr Ridge was the perfect place to be.
Good Place to Stay, Nearly Impossible to Find Neither our GPS nor iPhone could match the address listed for the hotel. We were led downtown, finally had to call, and the kind staff person gave us the neighboring address, which worked. But we were twenty-two miles and one hour of thick traffic off course. The room was fine, and we slept well.
The hotel is located in a very nice neighborhood. There were plenty of shops and dining across the street. The hotel was nice and the staff were courteous.
Business response:
Thank you so much for your feedback. I am thrilled you enjoyed our convenient location! I truly appreciate your comments regarding our friendly staff and pleasant accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was alright It was alright, the location was great and I was able to accomplish the reason for my visit.
Business response:
Thank you so much for taking the time to tell us about your stay. I'm very glad to know that our location fit your needs. I’m thrilled that we were able to provide you with a pleasant stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Just OK I booked a room here last minute and arrived pretty late at night. The first room I was assigned was not cleaned from the previous day. The bed was not made and there were dirty towels on the bathroom floor. I was assigned a new room without a problem. This room was clean and comfortable. It got a little noisy in the morning since the room was on the first floor not far from the front desk, laundry facilities, etc.. Aside from that, things were good. Easy to find from the highway, plenty of parking, and staff was fri... read more
Business response:
Thank you so much for taking the time to let us know about your stay with us. It is feedback like yours that allows us to improve our skills and provide that home-away-from-home experience that our guests have come to expect. I am so sorry that your room was not ready upon check-in. I do greatly appreciate your patience in getting you moved and I am glad that you found your new room to be clean and comfortable. I am so pleased to read that our staff provided great service and that our location was convenient for your needs. ... read more
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.