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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ALL WENT PERFECT - ROOM WAS OUTSTANDING AND VERY QUIET FLOOR
Business response:
Thank you so much for you feedback regarding your stay with us. The staff and I are so proud to have provided you with a room that was to your liking and a quiet stay. Once more, thank you for taking the time to leave your review. We would love to welcome you back for another comfortable stay in the future.
Comfortable and friendly My husband, dog and I stayed here for a couple nights after selling our home. We found the front desk folks helpful and friendly. The property itself is comfortable enough and conveniently located, but compared to other long-term stay hotels, this one was a tad bare bones. You have to ask for kitchen essentials such as dishes, utensils, pots & pans, paper towels, etc. The continental breakfast was basically coffee, muffins, granola bars, fruit and instant oatmeal. That's fine, because I'd prefer to c... read more
Business response:
Thank you for posting a review of our hotel. I am glad to hear that we were able to accommodate you during your recent move. I'm thrilled that our pet-friendly policy met your needs and that you enjoyed our friendly staff. Still, I apologize that our grab-and-go breakfast and customized kitchen policy did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
Good value; good location to I-55 and I-294 In town for a family get-together. Very convenient location. The ironing board was a slight problem, but other than that, the room was very nice for the price.
Business response:
Thank you so much for leaving a review regarding your stay with us. I am so glad we were able to provide you a convenient location at a great value. Still, I'm sorry the ironing board gave you an issue. I will have my maintenance staff investigate the issue and replace our ironing boards as needed. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Exactly as advertised This was a great experience. They let me check in early and the staff was exceptionally pleasant for the rest of my stay. The bed was comfortable and clean. The space in the room including kitchenette was ample. I think you definitely get your money's worth at this hotel. Great for families or business travelers.
Business response:
Thank you so much for your feedback regarding your stay with us. It is feedback like yours that give us the inspiration to continue improving. It is our goal to provide a home-away-from-home experience to all of our guests and it is great to hear that we were able to provide that level of service to you. We are so pleased to read that you found us to be such a great value and that you received such excellent service. Again, thank you for your review. We would love to provide you with another comfortable stay in the future.
extended stay Nice hotels in the morning lol I know you are looking for a few years ago and have the same thing as well as other lol
Not bad 전반적으로 만족스러웠으나 설비가 상대적으로 노후화되고 열악함.
Checkin process easy and pleasant. Gene at front desk professional and nice. Breakfast promptly at 6am as indcated. Overall good experience.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that you received great service from our staff at check-in, and that our grab-and-go breakfast met your expectations. It is great to know that you had a good experience with us overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Burr Ridge Hotel staff was great. Room was fine except the bed was too stiff. Breakfast was nothing exciting but appreciate something was offered. Location was very convenient for Brookfield zoo visit and trip into Chicago the next day.
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,399 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.