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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel - close to the mall Overall, it was a good experience. the place is close to the mall and restaurants.
Business response:
Thank you so much for taking the time to leave us a review. I am glad you appreciated how close our hotel is to all the retail outlets and fine dining our location has to offer. Iâm thrilled to hear you had an overall pleasant stay with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
great place was a nice place to get away from the family for a day
Business response:
Thank you so much for your feedback. It is comments like yours that give us the inspiration to continue providing the home-away-from-home experience that is expected from Extended Stay. I hope you come back to visit us again. And again, thank you.
The room was cold. It was cold but okay. The are no close restaurants around
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your room was cold. Please accept my apology. In response to your feedback, I am speaking with the housekeepers regarding setting the fan on extremely cold days. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Can't go wrong. We were attending a work recognition banquet. It's just easier to stay close. Extended Stay is great and the price is great. We have stayed many times at Extented Stay hotels in different cities, and have yet to be severely disappointed. Will continue to stay in this chain of hotels.
Business response:
Wayne - Thank you so much for your feedback. It is feedback like yours that inspires our staff to continue providing that home-away-from-home experience that you come to expect from Extended Stay America. We look forward to having you back with us during your future travels.
ALL WENT PERFECT - ROOM WAS OUTSTANDING AND VERY QUIET FLOOR
Business response:
Thank you so much for you feedback regarding your stay with us. The staff and I are so proud to have provided you with a room that was to your liking and a quiet stay. Once more, thank you for taking the time to leave your review. We would love to welcome you back for another comfortable stay in the future.
Comfortable and friendly My husband, dog and I stayed here for a couple nights after selling our home. We found the front desk folks helpful and friendly. The property itself is comfortable enough and conveniently located, but compared to other long-term stay hotels, this one was a tad bare bones. You have to ask for kitchen essentials such as dishes, utensils, pots & pans, paper towels, etc. The continental breakfast was basically coffee, muffins, granola bars, fruit and instant oatmeal. That's fine, because I'd prefer to c... read more
Business response:
Thank you for posting a review of our hotel. I am glad to hear that we were able to accommodate you during your recent move. I'm thrilled that our pet-friendly policy met your needs and that you enjoyed our friendly staff. Still, I apologize that our grab-and-go breakfast and customized kitchen policy did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,421 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.