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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff Nice area, quiet place to stay
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good budget Coffee was removed at 1159 on the dot, no possible room for flexibility. 4 people were waiting for taxis in the reception and were not allowed breakfast or even coffee because the set times had passed. The overly literal interpretation of the rules meant the receptionist would rather throw the coffee away than give it to the guests. A bit of a slap in the face
Business response:
Alex - Thank you for taking the time to write a review of our hotel. I apologize for the issue you experienced regarding our grab-and-go breakfast. This is unacceptable and I will be meeting with our staff to ensure this does not happen in the future. Still, I'm glad to know that you enjoyed your stay with us overall. Thank you for choosing Extended Stay America. We hope to see you again in the future.
Worked perfectly for my business trip!
Last minute grab Came here after discovering bed bugs elsewhere and not being accommodated at all. The night shift front desk guy was great. In the morning they helped me print tickets. Great experience. Clean rooms.
Easy to get to and cheaper than staying in Chi. We wanted a place to stay that was JUST outside the city and this was perfect and on the way back home. Arrived late and check-in took 30 seconds and we were set. If wanted to use any part of kitchen area, you do need to remember to ask for that or request when you book room I found out. We got to room and I was looking for coffee maker and needed to go back to front desk to get everything I needed.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our dishware policy was not explained during check-in. We will work to make sure we are clearly communicating our amenities moving forward. Still, I am glad you had a positive stay overall and enjoyed our reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
ok, not great We arrived very late. The front desk gentleman was wearing basketball shorts with a button down shirt, however he was polite. The building is obviously worn down a bit. Most concerning was that my 10 year old son found an innapropriate item underneath the bed. Not cool.
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,399 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.