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Extended Stay America - Chicago - Elmhurst - O'Hare

4.2
  • Hotels
  • Elmhurst, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

550 W. Grand Ave., Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,232 reviews
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Roman's profile image
7 years ago

furniture is falling apart, exchange towels must do it yourself. 

Business response:

Roman, we are glad you stayed with us and appreciate your candid review. We are sorry your suite fell short of expectations and that you were unhappy with our hotel policy. We regret the inconvenience this caused and hope to serve you better on your next visit. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, General Manager 

Crystal's profile image
Crystal 
7 years ago

nice clean 

Business response:

Crystal, we are pleased to see your rating and read your review of Extended Stay America. We are happy you liked our spotless property. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager 

John's profile image
7 years ago

Great stay excellent service and comfortable 

Business response:

John, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from us. We work hard to provide high levels of service, so we will share your compliments with the team. We look forward to welcoming you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Our thanks for the feedback of your visit at Extended Stay America - Chicago - Elmhurst - O'Hare. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Nice, basic extended stay My only real complaint is that the bed sheets and blankets were thin and cheap-feeling. Otherwise this is a nice, basic extended stay, with good wi-fi and a friendly front-desk staff. 

Business response:

We are delighted you chose to stay at Extended Stay America - Chicago - Elmhurst - O'Hare. It’s a pleasure knowing you liked the excellent service we provided and you had an overall nice stay. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Tracy's profile image
7 years ago

Business response:

Tracy, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America - Chicago - Elmhurst - O'Hare was perfect in every way. We look forward to welcoming you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America - Chicago - Elmhurst - O'Hare. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager 

Elizabeth's profile image
Elizabeth 
7 years ago

Great stay! Overall the hotel was great. The location seemed to be in a safe area and the staff was friendly. Our room was clean and was big. The only complaint I had was they do not have ice machines due to the ice cube trays in the individual rooms, by the time ice could have formed in our trays it would have been time for us to leave. However, small insignificant complaint. We did not have the opportunity to check out the continental breakfast. Overall we had a nice stay and will come back if the opportunity arises. 

Business response:

Elizabeth, We value you as our guest, andwe appreciate you taking time to review our hotel. We arehappy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on ourproperty, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. The best feedback we can receive is when a guest says they will be back. We l... read more

Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare

How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?

Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews. 

When is Extended Stay America - Chicago - Elmhurst - O'Hare open?

Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.