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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is good that check-in is late at night. It is good that the price is cheap. The room is old but it was good and wide
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our front desk service and affordable rates. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Bhavin, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Trisha, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
ca. 20min zum Flughafen Chicago, optimal vor der Abreise; keine direkten Essensmöglichkeiten in der Umgebung nächste 3km weg; große Zimmer mit Küchenzeile; Frühstück eher dürftig (Kaffee, Tee, Nussriegel, Muffins) für diese Klasse an Hotel müsste mehr geboten sein, auch in USA.
Business response:
Thank you for being our guest at Extended Stay America. It’s nice to know you enjoyed your spacious room along with the fully-equipped kitchen. However, we are sorry for not meeting all of your expectations and regret the inconvenience caused. Also, we have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Michael, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, General Manager
Disappointed My name is Denise not Courtney. Desk clerk was complaining about working 2shifts. Used wrong credit card. I asked her to charge it to another she took the card but she charged the one I called in with when I made reservation. Not sure if she charged me twice. I will be looking for extra charges on my card that I handed her. ??? She also handed my adult grandson a hair dyer we requested, covered with a sheet ??? Lock on door was missing scews and didn't work right. And carpet was dirty. Very disappointed.
Business response:
Denise, please accept our apologies for the inconveniences that you experienced with our front desk service and the other issues you encountered while here. We are working with our department heads to prevent such instances. We take great pride in the services we offer, and obviously, we fell short of this during your visit. Thank you for sharing your concerns, and we hope you will give us another chance to regain your trust in us. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate how much you enjoyed your stay and hope you will visit again the next time you are in the area. Sincerely, General Manager
Business response:
Taylor, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
Nice and clean hotel A good hotel with friendly staff. The room is spacious and clean with a kitchen. You have to bring your own pans and pots and utensils though. Wifi is good and the "grab and go breakfast" is convenient. The only thing I might say as a con is there is no hairdryer in the room.
Business response:
Thank you for being our guest at Extended Stay America. It’s nice to know you enjoyed your comfortable room and were impressed by our helpful staff. Please know, since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. We will be sure our f... read more
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.