Extended Stay America - Chicago - Elmhurst - O'Hare

Business response:

Jesus, thank you for your nice rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your employees' accommodation, It’s great to know we met all of your guest expectations. It was a pleasure hosting your employees, and we hope to see them again soon. Sincerely, Hotel Management 

Business response:

Clayton, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for the terrific review! It seems like you had a great stay in every way, and that makes us very happy! Our entire staff at Extended Stay America works hard to meet and exceed our guests' expectations, so we're pleased we accomplished this during your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the near future. Sincerely, Hotel Management 

Business response:

Richard, it was a pleasure to have you as our guest at Extended Stay America. We are glad you enjoyed your time with us and hope to see you soon. Sincerely, Hotel Management 

Business response:

Hossein, thanks for choosing Extended Stay America for your needs. It is nice to know you had a comfortable stay with us and our offerings were to your satisfaction. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We only wish that we could have addressed these issues while you were here so that you didn't leave the hotel with a negative impression. We assure you that what you experienced is not the norm and ask that you give us another try whenever you return to the area. We loo... read more

Business response:

Robbin, thank you for being our guest at Extended Stay America. We are delighted to know you liked your well-maintained room and enjoyed your stay thoroughly. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are thrilled to know you were comfortable here and that our location was convenient for your needs. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management