Extended Stay America - Chicago - Itasca

Business response:

Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked your room. having said that, we are sorry you were you unhappy with our in-room amenities. Your feedback is appreciated as it will help us improve our facilities moving forward. Please free to reach out to our front desk with your queries and they will be happy to assist you. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are sorry our complimentary grab-and-go breakfast offerings were not to your liking and regret the inconvenience you experienced with the elevator. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for choosing us for your visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked the value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Sandy, thank you for your kind review of Extended Stay America. It’s great to read our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management 

Business response:

Amneh, thank you for your review of Extended Stay America. We are delighted to read you had a great time with us. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management 

Business response:

Robert, we are delighted you chose to stay at Extended Stay America and appreciate your wonderful rating. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the value we offer. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management