Extended Stay America - Chicago - Schaumburg - Convention Center

Business response:

Dear Elizabeth, thank you for your perfect rating! We’re delighted to know you had such a great experience with us. Your support means the world to our team, and we’re always happy to provide a comfortable and enjoyable stay. We look forward to welcoming you back for another fantastic visit! Sincerely, Hotel Management. 

Business response:

Dear Jonathan, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management. 

Business response:

Dear Cedric, thank you for your kind review! We're so glad to hear that our location was convenient for you and that you found it familiar and easy to navigate. We hope to welcome you back again soon! Sincerely, Hotel Management. 

Business response:

Dear Lawrence,Thank you for your thoughtful feedback! We are glad to hear you found Extended Stay America to be a great value. Providing a comfortable and affordable experience is our goal, and we’re happy we met your expectations. We hope to welcome you back for another pleasant stay!Sincerely,Hotel Management 

Business response:

Dear Orio, we’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d love the opportunity to understand more about what went wrong during your stay. Please reach out to us directly so we can address any concerns and work to make things right. We hope to have the chance to improve your experience in the future. Sincerely, Hotel Management. 

Business response:

Dear Auvonne, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management. 

Business response:

Dear Anonymous, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific insights you might have to help us improve. We hope to have the chance to make it right in the future. Sincerely, Hotel Management 

Business response:

Dear Alexander, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific insights you might have to help us improve. We hope to have the chance to make it right in the future. Sincerely, Hotel Management 

Business response:

Dear Alexander, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific insights you might have to help us improve. We hope to have the chance to make it right in the future. Sincerely, Hotel Management