Extended Stay America - Chicago - Schaumburg - Convention Center

Business response:

Dear Mike, thank you for your review! We're so glad to hear that everything was to your liking during your stay. Our team strives to provide a seamless and enjoyable experience for all our guests, and we're happy that we met your expectations. We hope to welcome you back soon for another great visit! Sincerely, Hotel Management. 

Business response:

Dear Mark, thank you for your perfect rating! We’re delighted to know you had such a great experience with us. Your support means the world to our team, and we’re always happy to provide a comfortable and enjoyable stay. We look forward to welcoming you back for another fantastic visit! Sincerely, Hotel Management. 

Business response:

Dear Yale, we are so delighted to see that you had such a positive experience with us! We take great pride in our services and always appreciate when they are recognized so kindly. Thank you again for being our guest and we hope to welcome you back to the hotel again soon. Sincerely, Hotel Management. 

Business response:

Dear Carmen, thank you for sharing your positive experience! We're delighted to hear that your check-in was quick and smooth, and that our guest service made a great impression. We take pride in offering efficient service and ensuring our guests feel welcomed from the moment they arrive. We truly appreciate your feedback and look forward to hosting you again soon for another enjoyable stay! Sincerely, Hotel Management. 

Business response:

Dear Lawrence, Thank you for sharing your feedback. We sincerely apologize for the concerns you experienced regarding the doors, cleanliness, and room condition. We understand how important secure doors and a clean environment are for a comfortable stay, and we regret that these aspects did not meet your expectations. Your comments have been shared with our team for review and improvement. We appreciate your understanding of the value of the price, and we are committed to enhancing our services. We hope to have the opportuni... read more

Business response:

Dear Tania, thank you so much for your fantastic review! We’re delighted to hear you enjoyed your stay with us. Your kind rating inspires our team to keep providing excellent service. We look forward to welcoming you back soon! Sincerely, Hotel Management. 

Business response:

Dear Andrew, we are so delighted to see that you found everything during your stay great! We take great pride in our services and always appreciate when they are recognized so kindly. Thank you again for being our guest and we hope to welcome you back to the hotel again soon. Sincerely, Hotel Management. 

Business response:

Dear Annie, we are so delighted to see that you had such a positive experience with us! We take great pride in our services and always appreciate when they are recognized so kindly. Thank you again for being our guest and we hope to welcome you back to the hotel again soon. Sincerely, Hotel Management.