Extended Stay America - Chicago - Schaumburg - Convention Center

Business response:

Dear Liz, thank you so much for your positive rating! We're glad to hear you had a great stay with us. Your feedback means a lot, and we are committed to continuing to provide excellent service and comfort. We hope to welcome you back soon for another fantastic experience! Sincerely, Hotel Managment 

Business response:

Dear Richelle, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management. 

Business response:

Dear Garry, thank you for your kind rating! We're delighted to hear that everything met your expectations. Our team works hard to provide a comfortable and enjoyable stay for all our guests, and it’s wonderful to know we delivered. We appreciate your support and look forward to welcoming you back for another great visit! Sincerely, Hotel Management. 

Business response:

Dear Richard, thank you so much for the perfect score—it means a lot to us! We're so glad to know your experience was a great one. Our team works hard to provide a clean, comfortable, and welcoming environment, and it's always rewarding to see that reflected in your rating. We can’t wait to have you back with us again! Sincerely, Hotel Management. 

Business response:

Dear Jalen, thank you for your kind rating! We're delighted to hear that everything met your expectations. Our team works hard to provide a comfortable and enjoyable stay for all our guests, and it’s wonderful to know we delivered. We appreciate your support and look forward to welcoming you back for another great visit! Sincerely, Hotel Management. 

Business response:

Dear Anthony, thank you so much for the perfect score—it means a lot to us! We're so glad to know your experience was a great one. Our team works hard to provide a clean, comfortable, and welcoming environment, and it's always rewarding to see that reflected in your rating. We can’t wait to have you back with us again! Sincerely, Hotel Management. 

Business response:

Dear David, thank you for your review! We're glad to hear you found our location convenient and the lodging met your needs. We hope to welcome you back the next time you're in town for an event or convention! Sincerely, Hotel Management 

Business response:

Dear Ashley, thank you so much for the perfect score—it means a lot to us! We're so glad to know your experience was a great one. Our team works hard to provide a clean, comfortable, and welcoming environment, and it's always rewarding to see that reflected in your rating. We can’t wait to have you back with us again! Sincerely, Hotel Management. 

Business response:

Dear Betzaida, we’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d love the opportunity to understand more about what went wrong during your stay. We hope to have the chance to improve your experience in the future. Sincerely, Hotel Management.