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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Anonymous, thanks for taking the time to rate your recent experience with us. We are sorry to hear that things fell short of expectations. We would love to learn more about how we could have made this an excellent visit. Please come back and see us again soon. Sincerely, Hotel Management.
Business response:
Dear Mohammed, thank you for taking the time to leave this review. We are so delighted to see that you had an enjoyable stay and greatly appreciate the recognition in your rating. We truly hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management.
Business response:
Dear Zenia, we are so delighted to see that you had such a positive experience with us! We take great pride in our services and always appreciate when they are recognized so kindly. Thank you again for being our guest and we hope to welcome you back to the hotel again soon. Sincerely, Hotel Management.
Business response:
Dear Manjit, thanks for taking the time to rate your recent experience with us. We are sorry to hear that things fell short of expectations. We would love to learn more about how we could have made this an excellent visit. Please come back and see us again soon. Sincerely, Hotel Management.
Clean hotel
Business response:
Dear Jon, we are so delighted to see that you had such a positive experience with us! We take great pride in our services and always appreciate when they are recognized so kindly. Thank you again for being our guest and we hope to welcome you back to the hotel again soon. Sincerely, Hotel Management.
Good service just need better cleaning and care. Room smelled like mold and floor was sticky. Shower has a squeal going on while using it, like showering with a banshee. It was quiet and service was very professional.
Business response:
Dear Anthony, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced, including the sticky floor and the noise from the shower. We understand how these inconveniences affected your comfort. While we’re grateful for your kind words about our service and the quiet atmosphere, we acknowledge that it doesn’t make up for the discomfort you encountered. Rest assured, we are addressing these concerns with our team to ensure a better experience for future guests. We hope you will consider staying ... read more
Business response:
Dear Jonathan, thank you for your positive review! We're delighted to hear you enjoyed your stay with us. Our team is dedicated to providing exceptional service and a comfortable atmosphere for all our guests. If there’s anything specific you loved or suggestions for improvement, we’d love to hear them. We look forward to welcoming you back for another great experience soon! Sincerely, Hotel Management.
It close to place to eat
Business response:
Dear Vondell, thank you for your feedback! We're delighted to hear that you appreciated our convenient location close to a variety of dining options. Our goal is to provide a comfortable stay with easy access to local attractions. If you have any suggestions for your next visit, please let us know. We look forward to welcoming you back soon! Sincerely, Hotel Management.
Lift and a/c too noise others were perfect
Business response:
Dear Cingsiandim, Thank you for your feedback! We are glad you enjoyed most aspects of your stay at Extended Stay America. We appreciate your comments about the lift and A/C noise, and we will work on improvements to enhance our guests' comfort. Please know that we will address this with our maintenance team to ensure future guests are not impacted the same. We hope to welcome you back for an even better experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.