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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Al principio me dieron una habitación que aún estaban reparando, pero les dije y rápidamente me cambiaron a otra habitación y ahí todo estaba muy bien. La verdad si volvería a reservar nuevamente si volviera a ese lugar
Business response:
Dear Yamileth, thank you for sharing your feedback! We sincerely apologize for the initial inconvenience with your room, but we're glad our team was able to quickly resolve the issue and provide you with a comfortable alternative. We truly appreciate your understanding and are delighted to hear you would consider staying with us again. We look forward to welcoming you back on your next visit! Sincerely, Hotel Management.
Room has some kind of bad odor/smell. Pretty old property. Most of the furniture is also old.
Business response:
Dear Suhas,Thank you for sharing your feedback. We are glad you took the time to share your experience. We apologize for any discomfort caused by the odor and the condition of the furniture during your stay. We strive to ensure that all our rooms meet high standards of cleanliness and comfort. Your comments are important, and we will be addressing these concerns to improve the overall guest experience. We hope to have the opportunity to welcome you again in the future for a more pleasant stay.Sincerely,Hotel Management
Business response:
Dear Guillermo, thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific insights you might have to help us improve. We hope to have the chance to make it right in the future. Sincerely, Hotel Management
Business response:
Dear Alexis, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management.
Business response:
Dear Jennifer, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management.
It was nice
Business response:
Dear Liza, thank you for your feedback! We're so glad to hear you had a nice stay with us. Our team works hard to provide a comfortable and enjoyable experience, and we truly appreciate your kind words. We hope to welcome you back soon for another great visit! Sincerely, Hotel Management.
Very quiet Very welcoming
Business response:
Dear Jennifer, thank you for your kind words! We're so glad you enjoyed the peaceful atmosphere and felt welcomed during your stay. We strive to provide a relaxing and comfortable environment for all our guests, and we're thrilled to hear that you had a great experience. We hope to welcome you back soon! Sincerely, Hotel Management.
Staff was very nice. Rooms clean, felt very safe here at the hotel.
Business response:
Dear Jennifer, Thank you for your kind review of Extended Stay America. We’re delighted to hear that our team made you feel welcome and that you found the rooms clean and comfortable. We also take great pride in providing a safe environment for our guests. We appreciate your feedback and look forward to welcoming you back soon!Sincerely,Hotel Management
Great
Business response:
Dear Banca, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.