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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good rest easy night we got stuck in the area and ran down the road for a quick rest before starting out for the day, even had a bit of breakfast compliments of the hotel, all in all very pleasant
Business response:
Ted, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your review is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Room 151 - we had issues with water leaking from the room above us twice into the bathroom requiring getting extra towels however the staff was very helpful.
Business response:
Tony, thank you for being our guest. We apologize for the maintenance issue you had in your bathroom and your feedback is discussed with the concerned team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Happy Customer Very happy with my stay. Front desk was very helpful and the cleaning lady was very friendly......
Business response:
Ron, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
Front desk staff was very welcoming and friendly. Stayed in room 334 and entire hallway had a weird stale smell. Our room had a similar smell that was very unpleasant. Also 2 stink bugs were found in our room (we understand these critters get in to find warmth and we killed them with no issues). Overall stay was good, bed was comfortable. However our room was not cleaned well, stove had crumbs and food left over. Found empty energy drinks bottles behind nightstand. Also found dried up contact lenses on nightstand.
Business response:
Jessica, thank you so much posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Hotel was very convenient to the airport and Chicago Hancock Building
Business response:
Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Jaclyn, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.